1,681 Reviews of Werner Mazda - Service Center
Great Sales and Service people Werner Mazda is the best dealership I have ever dealt with. Their attention to the long term customer is phenomenal … sales, financing, service: all Werner Mazda is the best dealership I have ever dealt with. Their attention to the long term customer is phenomenal … sales, financing, service: all great people willing to go the extra mile. Bob Werner is fortunate to have such a service oriented team. I know that in an emergency I can contact one of his team members and they will do their best to get me the service I need. As an example, my son recently had an issue with his brakes on a Friday evening. He needed to have his car for a trip on Monday morning. We called Werner and service was already closed. We got through to sales and Nick arranged for his car to be looked at Saturday morning. We had it towed to Werner and when we called to check on it Saturday morning they were already assessing the problem. Luckily it was fixable on a Saturday and he was able to get his car back on Saturday evening! Did I mention they offered him a loaner for the weekend? For my most recent service visit, I had some routine work done (oil change, mount snow tires, alignment) while I was out of town. I left my car at the airport, Werner picked it up and when I returned they picked me up at t he airport and brought me back to the dealership. Very convenient service while I was travelling and the only extra cost to me was a days parking fee at Manchester Regional ... actually saved me money because I was going to have to leave my car at the airport for 10 days which would have been over $100. Again, great service. I have dealt with many employees over the years but list a few below ... they are all excellent and have contributed to my happiness with Werner Mazda. More
Always welcomed with a smile and courteousness Every time I come to Werner Mazda I am welcomed with a smile and my sales team always takes time to chat. Werner Mazda is like a family and I will con Every time I come to Werner Mazda I am welcomed with a smile and my sales team always takes time to chat. Werner Mazda is like a family and I will continue to do business with them More
Refreshing It is great to feel so welcome and knowing you can trust them to be honest and courtesy. I was quite impressed when I had my last appointment. An olde It is great to feel so welcome and knowing you can trust them to be honest and courtesy. I was quite impressed when I had my last appointment. An older lady was having her car worked on and was quoted a certain price. After being there for a little while, they came in and told her that the problem wasn’t as bad and they first thought and that it would be much less. Because of this I feel I can trust them with my vehicle’s maintenance. The team is very friendly. More
Excellent service, always I bought my Honda CR-V from Werner a few years ago, and I go back there every time for routine maintenance or if anything goes wrong because they give I bought my Honda CR-V from Werner a few years ago, and I go back there every time for routine maintenance or if anything goes wrong because they give me such great service. They are never pushy- I have been to a Honda dealership nearby to test it out and they tried to tell me 100 things that were wrong with my 4 year old car. Werner never does that, but do bring up anything wrong in a professional and friendly way. They are also very accommodating- one time I had to wait for my mom to pick me up at the dealership who was stuck in traffic and an employee asked me multiple times if I wanted to use one of their cars for the night while my car was getting worked on. He made sure I was taken care of, and that's what you need from a dealership! I'll highly consider purchasing a Mazda from them for my next car. More
Still great! The girls in the service department took great care of me per usual. Thanks again!! Five star service per usual. The shuttle driver was also very cour The girls in the service department took great care of me per usual. Thanks again!! Five star service per usual. The shuttle driver was also very courteous. More
Extremely satisfied Great service, courteous, Friendly and timely. Appointments are easy to make. They will drive you to mall and pick you up when service is done. They o Great service, courteous, Friendly and timely. Appointments are easy to make. They will drive you to mall and pick you up when service is done. They offer good value for all services. Very happy with service and dealership. More
First visit to Werner won't be our last Friendly courteous service. Super fast service. Washed and vacuumed vehicle. Booked appointment online, user friendly website. Printed service spe Friendly courteous service. Super fast service. Washed and vacuumed vehicle. Booked appointment online, user friendly website. Printed service special coupons off their website. Great value. More
Service great Kept up to date with status of service and completion Staff excellent Repairs done to high standards Waiting area makes it a pleasure to wait! T Kept up to date with status of service and completion Staff excellent Repairs done to high standards Waiting area makes it a pleasure to wait! Thank tou More
This is the place to go for service on your car! Got a flat tire, called Werner got appt right away. Jess was very helpful. Service dept did a full maintenance check. The wait wasn't too long. They o Got a flat tire, called Werner got appt right away. Jess was very helpful. Service dept did a full maintenance check. The wait wasn't too long. They offer a snack and coffee bar and T.V. while you wait. Was pleasantly surprised to see they also washed my car! I highly recommend Werner Mazda. More
Great Customer Service Great customer service! The Service Tech quickly changed my oil, rotated my tires, and performed an overall check of the vehicle. The waiting area is Great customer service! The Service Tech quickly changed my oil, rotated my tires, and performed an overall check of the vehicle. The waiting area is very comfortable. More