Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wesley Chapel Honda
Wesley Chapel, FL
2,590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,590 Reviews of Wesley Chapel Honda
June 10, 2015
New Lease Went in looking to purchase the current vehicle I was leasing since my lease was up or at least some information on what my options were at this time. Went in looking to purchase the current vehicle I was leasing since my lease was up or at least some information on what my options were at this time. Met with Kevin who was my initial salesman for the first lease and immediately put me behind the wheel of a new car with just to show me what I would be missing. And luckily enough I took the new lease because of how it benefited me and Kevin was looking for my best interest in the end. More
by EB123
Employees Worked With
Kevin Campbell
June 10, 2015
Say it aint so!!! I came to the dealership today to get an oil change on my 2008 Honda Crv. 2 hours later I was out the door with a 2015 fully loaded Honda Pilot!! Kevi I came to the dealership today to get an oil change on my 2008 Honda Crv. 2 hours later I was out the door with a 2015 fully loaded Honda Pilot!! Kevin Campbell was outstanding at showing me the pros and cons of what I have now and what made sense for me today and in the future. He was very patient and honest and provided outstanding customer service. Trust me I will recommend Kevin Campbell to all my friends that need a car. More
by dallas35
Employees Worked With
Kevin Campbell
June 10, 2015
A Great Experience!! I went in for a oil change on Saturday and little did I know I was leaving with a brand new car. I was introduced to Kevin Campbell was awesome, very I went in for a oil change on Saturday and little did I know I was leaving with a brand new car. I was introduced to Kevin Campbell was awesome, very giving, not pushy, showed me many options, and was very patient. He was very knowledgeable and proficient. Kevin made it happen! Thank you for all your laughs while dealing with a 6 hour process. Also thank you to Wes in the finance department he understood my needs and expectations. More
by 1realitalian
Employees Worked With
Kevin Campbell, Wesley Copeland
June 09, 2015
Customer care ends when you leave the lot If I could take the one star away I would. Horrible customer service!!! I have 2 vehicles that I recently refinanced. The bank advised to go to the de If I could take the one star away I would. Horrible customer service!!! I have 2 vehicles that I recently refinanced. The bank advised to go to the dealers and request a refund on the GAP insurance. I went to Honda first, it took all of 5 minutes I signed one form. The other dealer asked much more questions and had more paperwork to file which made me go back to Honda to make sure everything was correct and to get the number of the company so that I could check the status. I have been leaving MULTIPLE messages for the finance department to get back to me. After the 4th message with no response I spoke to the receptionist who assured me she would pass my message and inquiry along to the finance manager. I left a few more messages. Never heard back from ANYONE. Its been over a month since I went to the dealer to get a refund on my GAP insurance which at the time I was told it could take 2-3 weeks. After researching and finding the company on our own my wife gets in contact with them and finds out...THE PAPERWORK HAD NEVER BEEN FILED!!! Thank you Wesley Chapel Honda for your follow up, concern, dedication to excellence and your AWESOME CUSTOMER SERVICE!!!! I'll be SURE to tell a friend about my experience. More
by Shawn666
Employees Worked With
Finance Dept., but I couldn't tell you a name no one ever returned my calls
June 08, 2015
Third time is also a charm Once again I went to Wesley Chapel Honda to merely (I thought) "look" at some new models. I asked if KEVIN CAMPBELL was available ( he sold me my 20 Once again I went to Wesley Chapel Honda to merely (I thought) "look" at some new models. I asked if KEVIN CAMPBELL was available ( he sold me my 2012 Accord) and, guess what? I bought a 2015 Accord. This, even after he accused me of "living in the car"-(he helped me transfer numerous belongings and "stuff" from car no. 1 to no. 2-prob'ly more than he anticipated.) Chas Savio More
by San Antonio Chas
Employees Worked With
Kevin Campbell
June 03, 2015
Great Sales and Customer Service James Laguna made my car purchase experience a pleasurable one! He was patient and helped me find the perfect car for me. I am loving my 2015 Honda James Laguna made my car purchase experience a pleasurable one! He was patient and helped me find the perfect car for me. I am loving my 2015 Honda Accord! Him and his team worked hard to get me the right financing and made sure that I walked out of there a happy customer. He went above and beyond and I would recommend for anyone looking to purchase a car to stop in at Wesley Chapel Honda. Thank you :) More
by JanetPlanet
Employees Worked With
James Laguna
June 02, 2015
came to check a noise in 2014 crv engine we bought our first Honda in 2008 then2010,2012,2014, and today 2015 thanks to Kevin Campbell we came out with a new 2015 Honda CRV we bought our first Honda in 2008 then2010,2012,2014, and today 2015 thanks to Kevin Campbell we came out with a new 2015 Honda CRV More
by ken2345
Employees Worked With
Kevin Campbell
June 02, 2015
Purchased used vehicle Incredible people, especially James L. - he worked with us and stayed hours after his shift was over just to help us !! the customer service here Incredible people, especially James L. - he worked with us and stayed hours after his shift was over just to help us !! the customer service here is off the charts - never have I been anywhere where every single person was a team and treated us like we were important!! James is hands down an incredible salesman... And from here on out, I will never go anywhere else for a car! More
by FiveLittles
Employees Worked With
James Laguna
June 02, 2015
Service center We took our new "used " car in to get some things fixed after the purchase. The service dept treated us like no one else was there... Rich kept us in We took our new "used " car in to get some things fixed after the purchase. The service dept treated us like no one else was there... Rich kept us informed and when we found out they needed more time to replace a part (needed to order a part)- they gave us a rental car... Again incredible place and incredible service!!! Thanks Rich!!! More
by FiveLittles
Employees Worked With
James Laguna
June 02, 2015
The Best Salesman Mr.James Laguna went above an beyond to make sure we had the car that fit my family.His customer service was excellent an he listened to our needs an Mr.James Laguna went above an beyond to make sure we had the car that fit my family.His customer service was excellent an he listened to our needs an gave us vehicle that i love.Thank you Mr.James Laguna Cynthia an Daryle Orlando, Fl More
by cindy40
Employees Worked With
James Laguna
