Back

Wesley Chapel Honda

Wesley Chapel, FL

4.8
2,600 Reviews

27750 Wesley Chapel Blvd

Wesley Chapel, FL

33544

Directions

By Type

2,600 Reviews of Wesley Chapel Honda

October 05, 2024

Willy was great. I was quoted $207 to replace a burnt out fog light bulb. Even Willy cringed with that outrageous price. I swapped it out for less than $10. More

by luckydog03054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy
Oct 08, 2024 -

Wesley Chapel Honda responded

Thank you for sharing your experience with us. While we're glad to hear Willy provided great service, we apologize if the quoted price seemed excessive. We appreciate your feedback and will review our pricing structure to ensure it aligns better with customer expectations. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Kenny Haines - Service Manager - kennethhaines@lithia.com

October 05, 2024

They took us right away with our bad battery. The service is always fast and friendly More

by Nolbrys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Oct 07, 2024 -

Wesley Chapel Honda responded

Thank you for taking the time to give us a five-star rating. It means a lot to us and we hope you have an amazing day!

October 05, 2024

I was disappointed that there were thee customers waiting before staff arrived at 7. And 15 minute wait before anything happened after 7. Then asked me if I have been here before when yij all know i bought t More

by Pedro
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dont know
Oct 07, 2024 -

Wesley Chapel Honda responded

Pedro, thank you for sharing your feedback. We're sorry to hear about the wait and that our team didn't recognize your loyalty at Wesley Chapel Honda. We'll work on improving this aspect of our service, and we appreciate your patience with us!

October 04, 2024

Very clean and organized. More importantly excellent professional service. Wish you had popcorn to nibble on More

by Joemgracia43t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Oct 07, 2024 -

Wesley Chapel Honda responded

Joe, it’s great to hear you enjoyed the clean and organized environment at Wesley Chapel Honda! We'll definitely consider your popcorn suggestion for next time. Thanks for sharing your feedback with us!

October 04, 2024

We're always taken good care of. You guys are most professional and kind servant leaders. Cheers! More

by GiftShalom777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Oct 04, 2024 -

Wesley Chapel Honda responded

Thank you for leaving such a terrific rating! We hope you will come visit our dealership again soon.

October 04, 2024

Service was very fast and they were very helpful with obtaining my warranty information. Customer service was superb. I used to take my car to Brandon Honda for service, but I do not see myself returning More

by Mrskwatson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Oct 07, 2024 -

Wesley Chapel Honda responded

It’s wonderful to hear that our team at Wesley Chapel Honda provided you with fast and helpful service! It's great to know we've earned your trust, and we look forward to serving you again in the future. Thank you for choosing us!

October 03, 2024

Excellent staff, I am especially grateful to Miralis for her cordiality and kindness in her treatment. More

by zorannie17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miralis, DeVaughn Johnson
Oct 03, 2024 -

Wesley Chapel Honda responded

We're thrilled to hear that Miralis provided you with such a positive experience at Wesley Chapel Honda. Thank you for the kind words!

October 03, 2024

Chris Wes great and service went smoothly and correctly. I will be back for service More

by Frmedic904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher West
Oct 04, 2024 -

Wesley Chapel Honda responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.

October 02, 2024

Salesperson Gonbare's friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. More

by Mimi
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonbare (PJ)
Oct 03, 2024 -

Wesley Chapel Honda responded

Mimi, we're thrilled to hear that Gonbare made your experience smooth and enjoyable at Wesley Chapel Honda. Thank you for recommending us!

October 02, 2024

Overall it was a good experience except they did not check all my tires properly after I asked. I ended up having to take it to a different place to get one of the tires completely replaced due to a pun More

by stephie.loscalzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yamira George
Oct 04, 2024 -

Wesley Chapel Honda responded

Thank you for sharing your experience. It's disappointing to hear that we missed checking all the tires and resetting the oil percentage, as thorough service is our goal. We appreciate your feedback and would like to ensure a better experience next time. If there's anything else you'd like us to address, please feel free to reach out. Thank you, Kenny Haines - Service Manager - kennethhaines@lithia.com

...
39
...