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Wesley Chapel Honda

Wesley Chapel, FL

4.8
2,695 Reviews

27750 Wesley Chapel Blvd

Wesley Chapel, FL

33544

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2,695 Reviews of Wesley Chapel Honda

October 29, 2024

It is clean and the service department is friendly , generally on time and informative about the required services. More

by gonoles7680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen
Oct 30, 2024 -

Wesley Chapel Honda responded

Thank you for sharing your experience with Wesley Chapel Honda! We're glad to hear that our service department met your expectations and provided a friendly, timely, and informative visit. We appreciate the feedback!

October 28, 2024

The General Manager, Ferris was very diligent when the Finance Department made an error for our lifetime oil change and despite such setback, Ferris took immediate steps to correct it and set the records More

by soundslatin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
General Manager Ferris
Oct 29, 2024 -

Wesley Chapel Honda responded

It's fantastic to hear that Ferris went above and beyond to resolve the issue with your lifetime oil change at Wesley Chapel Honda. We're glad everything was sorted out promptly, ensuring you received top-notch customer service. Thank you for sharing this experience!

October 28, 2024

Wish there was food in the dealership. Burgers, hotdogs, etc, we could've bought. More phone outlets would have been nice, you can only change phones at the bar/ coffee stand. More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn najid
Oct 29, 2024 -

Wesley Chapel Honda responded

Thank you for your feedback! We appreciate your suggestions and will take them into consideration to enhance the experience at Wesley Chapel Honda. We're glad you visited us, and we hope to see you again soon!

October 27, 2024

Great service attentive and fast. Stacy very professional. I feel good about leaving my car in his hands. More

by Flpackersue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Oct 28, 2024 -

Wesley Chapel Honda responded

We're thrilled to hear that Stacy provided attentive and professional service at Wesley Chapel Honda. Thank you for trusting us with your car, and we look forward to serving you again!

October 27, 2024

They are good at what they do. They keep me updated on the service that needs to be done. More

by kimsheila73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, Kevin Campbell, DeVaughn Johnson
Oct 28, 2024 -

Wesley Chapel Honda responded

Thank you for leaving such a terrific rating! We hope you will come visit our dealership again soon.

October 27, 2024

Great Service Department. Always pleasant. Attention to detail is at the top of their list and the Service Advisors are knowledgeable and helpful. Repair time, even with an ap More

by Dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Oct 28, 2024 -

Wesley Chapel Honda responded

Thank you for sharing your feedback about the service department at Wesley Chapel Honda! We're glad to hear that our team is pleasant and attentive, though we apologize for any inconvenience with wait times. Your insights are valuable, and we'll work on improving this aspect of our service.

October 23, 2024

They were very caring and repaired the problems that I came in for repairs. I was able to use several discount coupons that helped with my overall bill. More

by Frm1789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson, Ferris Hamdan, Nael Barjas
Oct 23, 2024 -

Wesley Chapel Honda responded

We're delighted to hear that our team at Wesley Chapel Honda took great care of your repairs and helped you save with discount coupons. Thank you for sharing your experience!

Oct 23, 2024 -

Frm1789 responded

Great service staff

October 22, 2024

Easily made an appointment! The service and communication the day of was wonderful. Orlando was nice enough to apply my discount right before checking out. Much appreciated. More

by Jcparsons2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Molina
Oct 23, 2024 -

Wesley Chapel Honda responded

We're glad to hear that your experience at Wesley Chapel Honda was smooth and Orlando could assist with the discount. Thank you for choosing us, and we look forward to serving you again!

October 22, 2024

Thank you for completing service faster than expected. I appreciate Stacey being professional and respectful. More

by leto3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Bruner
Oct 23, 2024 -

Wesley Chapel Honda responded

We're very happy to hear that Stacey provided you with professional and respectful service at Wesley Chapel Honda. Thank you for the positive feedback, and we're glad we could exceed your expectations!

October 22, 2024

You can’t require someone to write a response. So note this as a response. Get better survey options More

by Alecia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen
Oct 24, 2024 -

Wesley Chapel Honda responded

Alecia, thank you for taking the time to leave a review. I’d appreciate the opportunity to learn more about the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. Kenny Haines - Service Manager - kennethhaines@lithia.com

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