DriveTime of West Columbus

Avoid Drive Direct if you value honesty and professionalism. I initially spoke with Pierre Gambrell about a specific vehicle (Stock #KR204323, white Ford Fusion Hybrid, ~108k miles). He told professionalism. I initially spoke with Pierre Gambrell about a specific vehicle (Stock #KR204323, white Ford Fusion Hybrid, ~108k miles). He told me it was being inspected and gave me a ballpark of $9–10k. I asked to be notified when it was listed—he never followed up. After finding the listing myself, I called back and spoke with another salesperson. I confirmed the exact vehicle (stock number, color, mileage), and everything checked out. Later, Pierre reinserted himself into the deal, stating he had to handle it since he was my original contact. From that point on, he controlled the communication. Pierre then gave me an out-the-door price. I negotiated, and we reached a clear agreement. Based on that, I was preparing to move forward. Then came the switch. I was told the price was actually $1,600 higher due to a “mistake” quoting the wrong vehicle—despite the fact that I had identified and confirmed the exact car multiple times. The new price also included questionable add-ons presented as “standard,” which looked more like inflated charges than legitimate fees. This is not a simple mistake—this is a lack of transparency and accountability. It gets worse. I attempted to resolve the issue by contacting the manager, Drew Newman. Multiple calls, voicemails, and emails were ignored. No response. No attempt to make things right. That tells you everything about the leadership and standards at this dealership. If this is how they handle a basic price agreement before you even step in the door, imagine what happens once you’re sitting in the finance office. Do yourself a favor—take your business somewhere else. More

Daniel was phenomenal! Quick and easy he's your guy for all your car needs! Quick and easy he's your guy for all your car needs! More

Tyler Pridgen was great helped me get a great deal he was open honest and was just absolutely awesome!! Go see Tyler P and let him hook you up!! open honest and was just absolutely awesome!! Go see Tyler P and let him hook you up!! More

Very friendly and made the process a lot easier than expected and was very thorough about the details. expected and was very thorough about the details. More

Daniel was amazing, helped me find the perfect car and made the whole process easy. made the whole process easy. More

Bought a ‘22 Mazda and the DriveTime team couldn’t be more helpful in my process! Daniel, Evan, Vlad, Josh, and Hayden were all phenomenal. They washed down the vehicle and even pulled it up with a green more helpful in my process! Daniel, Evan, Vlad, Josh, and Hayden were all phenomenal. They washed down the vehicle and even pulled it up with a green bow on it! Couldn’t be happier with my purchase! More

Vlad A was a great salesman, made the buying process easy. Went in with few types of vehicles in mind, he showed us more within our proce range and better for our family needs. Highly recommend you see easy. Went in with few types of vehicles in mind, he showed us more within our proce range and better for our family needs. Highly recommend you see Vlad @ W Broad St. More

They are very friendly and worked well with getting me in a car I wanted. a car I wanted. More

Jesse and Nathanael made buy my car so easy. They are friendly and knowledgeable. Highly recommend DriveTime West Columbus. They are friendly and knowledgeable. Highly recommend DriveTime West Columbus. More

Went above and beyond to make sure I was able to drive away with my car the same day I came in. I worked with Evan and Tyler and both of them were so helpful! away with my car the same day I came in. I worked with Evan and Tyler and both of them were so helpful! More