My 2014 CRV EX-L was in for its last inspection and service with my lease ending in a few weeks. I had decided to buy this car...I really love it...via my credit union, but while waiting for maintenance, I met with the finance manager. By the time I left, my car was newly serviced, rotated, aligned, and financed at great terms and adorned with new plates. All I have to do is return the old plates to DMV and advise my insurance company of the new lien-holder. I had dreaded the process of shopping for a car loan, trying to compare options/terms on my own, making sure the payoff went through, etc. Even canceling my auto-pay on the Honda Finance website was so simple. And the service advisor even saw to it that an impossibly tangled rear seat belt got straightened out. Add the coffee and a doughnut...I left a happy customer!