
West Broad Honda
Richmond, VA
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683 Reviews of West Broad Honda
I am from out of town. The service advisor helped me decide the best service for my car. When I mentioned a light being out, she looked ordered the part and had the new l The service advisor helped me decide the best service for my car. When I mentioned a light being out, she looked ordered the part and had the new light installed. She kept me informed of the status on my car. More
I had excellent service experiences with my two vehicles, both in the past week. On one of them, they missed an item in the state inspection. It was just a simple mistake on relatively minor item. They ackno both in the past week. On one of them, they missed an item in the state inspection. It was just a simple mistake on relatively minor item. They acknowledged the mistake and corrected it quickly. That's all I ask! Nice work. More
I have been working with Mac since the purchase of my first car at 19. He gives fantastic service. He's honest respectable and understanding. He always gives me exactly what I'm looking for and doesn't b first car at 19. He gives fantastic service. He's honest respectable and understanding. He always gives me exactly what I'm looking for and doesn't bs me. Which is exactly why I come back and why I've only every purchased my cars from West broad Honda and why I've not bought 4 vehicles from them. Great easy experience! See y'all in a few more years for my family's next purchase ❤️ More
dealer tampered with vehicle in an attempt to drum up work during a safety recall repair. customer service is just embarrassing. the whole vibe of this place sucks. work during a safety recall repair. customer service is just embarrassing. the whole vibe of this place sucks. More
Nice people . My sales person Dave was super . Very kind and caring . Tim the finance manager was also great . Very much like Dave. I recommend this dealership. My sales person Dave was super . Very kind and caring . Tim the finance manager was also great . Very much like Dave. I recommend this dealership. More