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West Broad Honda

Richmond, VA

4.8
652 Reviews

7014 W Broad St

Richmond, VA

23294

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652 Reviews of West Broad Honda

April 15, 2021

I had been shopping around all week for a car after an accident sped up my timeline. I was discouraged by the lack of interest I was given by other dealerships. It made no sense as I was a qualified, moti More

by rbennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CD, Phil
March 31, 2021

The organized and promptness of inspection services. Everyone was kind and informative of the process of the inspection. I really appreciate the service team. Thank More

by MSVSUDST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
March 26, 2021

Always prompt, courteous and efficient. Extremely helpful. I would not take my car anywhere else for service. Your representative greeted me by my name. I listen when she goes over everything with More

by cassan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA STILWELL
March 24, 2021

Dropped my car off in night drop and asked for it to be ready by noon. Did my inspection for recall and all was good! More

by labattle1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Royal
March 24, 2021

I purchased a new vehicle from Kovi. He listened to what I wanted and made my concerns a priority. My time was a valued and I feel I got fair treatment. West Broad has become my new home for Honda's. I h More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kovi
March 21, 2021

Bought a new car here in Dec 2020 and Brett Howell was my sales guy...oustanding!!! He was completely straight-forward about EVERYTHING and he was not "pushy" in any way...completely professional and thorou More

by MARK W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Howell
March 19, 2021

Excellent service. Although I’m used to getting my car washed after each service, hopefully you’ll provide this service in the future. Great service one More

by Jozelleroane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 16, 2021

I always have great customer service when I take my CRV in for service. Melissa Stillwell goes above and beyond when it comes to customer service. More

by crazybuzzard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Stillwell
March 07, 2021

Excellent professional staff. The entire transaction was completed with honesty and courtesy I will recommend this Honda Dealership to others when searching for a car. More

by louisewhitehead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Johnson, Phil Noel
March 02, 2021

Excellent service! Would recommend this dealership for purchasing a new vehicle or repairing a used one. Have been dealing with these folks for years and will continue to do business with them in the futu More

by les32dale
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Dale
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