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West Broad Honda

Richmond, VA

4.8
646 Reviews

7014 W Broad St

Richmond, VA

23294

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646 Reviews of West Broad Honda

October 07, 2019

Time well spent. I was greeted promptly and my appointment time handled in a timely manner. I waited in a clean and comfortable space and the work was completed in a More

by Catherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wilkinson, Sante Morris
September 30, 2019

I always get excellent service. I bring my Civic in for all routine maintenance and other needed repairs. They are fast and dependable and I recommend them highly. More

by Arijin
Recommend Dealer
Yes
Employees Worked With
Danny Crews.
September 23, 2019

Have always had a great experience Dealing with the service department. Melissa has always been great about answering all my questions. Very friendly and knowledgeable. Have had great e More

by Happy client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
September 18, 2019

Great people with whom to work I had a very positive experience purchasing from West Broad Honda, from beginning to end. The salesman was very good, and Tim in financing worked hard More

by VA & Dave
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Snyder, Tim in financing
September 16, 2019

Professional. Vehicle has intermittent electrical problem, which did not demonstrate during service. Was glad the tech did not replace parts w/o a verified failure More

by slick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Crews. A terrific representative of West Broad Honda. Professional, knowledgeable, personable.
September 15, 2019

Bought a 2019 Civic Sport and Love it! Cory was the best salesman we have ever had in over 40 years of buying vehicles. Extremely friendly and knowledgeable. He understood our needs and wis More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
September 12, 2019

Great customer service, as always West Broad Honda always keeps me informed of the status, and is always either on target or done earlier than promised - a great dealership experience! More

by Sue
Recommend Dealer
Yes
Employees Worked With
A service rep
September 12, 2019

It was outstanding as always Excellent customer service always get me taken care of I think anybody that gets there car from them or has their brand should go here for service More

by JKey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
September 11, 2019

The staff were very helpful and friendly Buying my new Honda was a great experience. You did not have the exact color I wanted but you were able to get the Passport I wanted from another dea More

by Charlotte
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Smith and Brian Haislip
September 04, 2019

Routine Maintenance The service department staff was efficient, knowledgeable, and friendly, as always. My service began on time and completed within the window they prov More

by hoosthat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
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