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West Broad Honda

Richmond, VA

4.8
683 Reviews

7014 W Broad St

Richmond, VA

23294

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683 Reviews of West Broad Honda

March 09, 2024

i’ve had such good luck with West Broad Honda service. Danny treats us very well and takes care of us when we are in there with a service problem.⭐️⭐️⭐️⭐️⭐️ More

by Callie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Crews
March 07, 2024

Excellent job by your staff. Danny was very helpful and great with the calls to keep me updated. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
February 29, 2024

The service was great, the unfortunate part. It was promised in an hour and it took 2. More

by Skillz092970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayland Lloyd
February 28, 2024

Waylon was excellent to work with. He returned my phone call and made sure I understand how the transmission service is handled. My question was concerning the filters. He is always More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
February 15, 2024

So thankful for my service technician Steven Royal. He made my day! He made sure my recall work was done in a timely manner, updated me and made sure my records had been updated correctly. More

by laurie_amadeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Royal
February 14, 2024

Good service and good people. Waylon Lloyd did a nice job explaining what was needed and what was done. I will definitely be back. More

by SGBabcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
February 12, 2024

Steve Royal is an outstanding service technician. He Is always courteous, knowledgeable, and professional. Not only scheduled me quickly, but kept me informed of any new information, while my vehicle More

by Bob Dibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Royal
February 08, 2024

Service was completed in a timely manner. Optional service items were explained. Service rep provided updates. More

by lesscott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
February 02, 2024

We have purchased many vehicles from this dealership and always receive great service, both from the sales and service departments More

by kshumaker318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ramer
January 30, 2024

I appreciate the great service that Waylon had provided. He answered the questions and my concerns professionally. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
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