West Broad Hyundai

I had such a great experience with West Broad Hyundai. I live 4 hours away and did the deal over the phone with Andrew and 2 years later, I couldn't be any more pleased with their sales and service. They h live 4 hours away and did the deal over the phone with Andrew and 2 years later, I couldn't be any more pleased with their sales and service. They have been GREAT to work with. I highly recommend them. More

unfortunately, Sales reps at this location have poor inter-personal communication skills and lack of sales experience. They should learn how to talk with customers first, rather jump in to demonstrate t inter-personal communication skills and lack of sales experience. They should learn how to talk with customers first, rather jump in to demonstrate their cheap sales tricks. How dare a Sales rep can call a customer a 'JOCKER' on his face itself? That too, when the same customer brought another (new) customer & bringing them business? instead of learning about how better should they do business, sales reps making making fun of (Returning) customers and making offending statements. This is not just ridiculous, but also damaging to Hundai brand. Hopefully, the management will pay attention soon before it cost them much. Sales reps: Take a piece of advice.. Don't laugh at customer, when they're making multiple trips to buy a car. Eventually, they get a good car, and hopefully, they may save some money too for their family end of the day. You've to laugh at yourself, if you can't sell the car to a customer, and earn no money for yourself, nor for your family. If customer not buying cars from your location, you're remaining as jocker, not customer. Please mind it. If customer spending money on buying new cars, you should mind that the same customer is giving you life, and a smile to your family. Hope you realize it soon. More