West Chevrolet
Alcoa, TN
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Joe Montgomery “Big Country” was extremely helpful and friendly with our experience. Highly recommend getting in touch with him to make your next purchase. friendly with our experience. Highly recommend getting in touch with him to make your next purchase. More
I don’t write reviews often but I figured this is worth writing. I am 71 years old and I have bought a lot of vehicles in my life, and I can say without a doubt that Joe Montgomery at West Chevrolet is one writing. I am 71 years old and I have bought a lot of vehicles in my life, and I can say without a doubt that Joe Montgomery at West Chevrolet is one of the good ones. Folks call him Big Country and it suits him. I used to know a man years ago we all called Big Country too, and Joe reminds me of him, just a good man you can trust and think highly of. He is the kind of fellow you could sit around a fire with in the evening, drink a beer, and talk about life, and there are not many people like that left anymore. He is a Marine like me and it shows in how he treats people, with respect and honesty. He treated me right when I bought my Jeep and never rushed me or tried to push me into something I did not want. He reminded me of myself when I was younger trying to do things the right way, and I wish my grandson was more like him. Most of this generation ain’t worth the clothes on their back but Joe gives me hope. I am thankful I crossed paths with Joe Montgomery and I would send anyone I care about to see him. More
I had an outstanding experience purchasing my vehicle, and I can confidently say it was one of the smoothest car-buying processes I’ve ever had. From the start, the salesperson, Joe Montgomery was know and I can confidently say it was one of the smoothest car-buying processes I’ve ever had. From the start, the salesperson, Joe Montgomery was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. They took the time to answer all of my questions, explained the features clearly, and made sure I felt comfortable with my decision every step of the way. The sales manager, David shisler was equally impressive. They were transparent, fair, and worked with me to make sure the deal made sense. I truly appreciated the professionalism and straightforward communication—there was no pressure, just honest conversation and a willingness to help. The finance manager, Scott Holder made what can often be the most stressful part of buying a car feel simple and easy. They clearly explained all the options, walked me through the paperwork efficiently, and ensured I understood everything before signing. The entire process was organized and respectful of my time. Overall, this team provided exceptional customer service from beginning to end. I highly recommend them to anyone looking for a professional, honest, and enjoyable car-buying experience. I’ll definitely be returning for my next vehicle! More
I had an outstanding experience purchasing my vehicle, and I can confidently say it was one of the smoothest car-buying processes I’ve ever had. From the start, the salesperson, Joe Montgomery was know and I can confidently say it was one of the smoothest car-buying processes I’ve ever had. From the start, the salesperson, Joe Montgomery was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. They took the time to answer all of my questions, explained the features clearly, and made sure I felt comfortable with my decision every step of the way. The sales manager, David shisler was equally impressive. They were transparent, fair, and worked with me to make sure the deal made sense. I truly appreciated the professionalism and straightforward communication—there was no pressure, just honest conversation and a willingness to help. The finance manager, Scott Holder made what can often be the most stressful part of buying a car feel simple and easy. They clearly explained all the options, walked me through the paperwork efficiently, and ensured I understood everything before signing. The entire process was organized and respectful of my time. Overall, this team provided exceptional customer service from beginning to end. I highly recommend them to anyone looking for a professional, honest, and enjoyable car-buying experience. I’ll definitely be returning for my next vehicle! More

