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West Chevrolet

Alcoa, TN

4.6
144 Reviews
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3450 Airport Hwy

Alcoa, TN

37701

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Showing 144 reviews

September 30, 2026

My last visit I had the tire monitor system fixed - they did one tire - they didn’t tell me that all tires should be fixed - so now I have to go back to fix the others. Plus they never even checked inflatio More

by Mikeoneill36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
September 21, 2026

Great dealer ship. Just didn't fix my tier problem. Had to have the tire replaced. More

by spanishnanny52
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get name
September 12, 2026

This is the best Chevy dealer in Knoxville. I’ve been to all of them. They have the best prices and also the best maintenance department by far. Eddie is the best service guy I’ve ever worked w More

by Kgalaninc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Eddie
August 04, 2026

This is the best Chevy dealer in town and I would know I’ve tried them all. Ive brought my Trax and both of my GMCs here for service. Christin and Skyler are both amazing. So easy to work with and they ge More

by Kgalaninc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler and Christin
June 25, 2026

I was offered a loyalty reward for customer appreciation and a very good quote on a car purchased there 2 years ago. It was in good repair with a good service record. The deal was really good so I took it. More

by landgschmerb
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zachary
April 21, 2026

Approximately a year ago I had called the parts dept. and was treated so well that I decided to try the service dept on my 2003 GMC Yukon. And once again--everyone did a great job. Skyler the service wri More

by jlshafe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler and Doug Reynolds
April 04, 2026

Big country did a great job, made the process smooth. Found exactly what I was looking for More

by Meganlynnc24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Montgomery
March 31, 2026

Joe Montgomery was very professional and easy to talk with. The time of start to finish was quick. We really enjoyed Joe and how quick our time to make the buying process quick and easy. More

by jimlinh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Montgomery
March 30, 2026

Joe Montgomery was very professional and really informative and helped me a ton find a new vehicle More

by bigkat1008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Montgomery
March 20, 2026

Wonderful customer service and wonderful experience for trade in. Highly highly recommend Joe for your experience More

by Gurldodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe montgomery
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