West Chevrolet
Alcoa, TN
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Approximately a year ago I had called the parts dept. and was treated so well that I decided to try the service dept on my 2003 GMC Yukon. And once again--everyone did a great job. Skyler the service wri and was treated so well that I decided to try the service dept on my 2003 GMC Yukon. And once again--everyone did a great job. Skyler the service writer was very polite, professional and prompt. Doug Reynolds the Service mgr. even took the time to introduce himself and walk me thru their service program. Customer service is important and they really provide it. More
Joe Montgomery was very professional and easy to talk with. The time of start to finish was quick. We really enjoyed Joe and how quick our time to make the buying process quick and easy. with. The time of start to finish was quick. We really enjoyed Joe and how quick our time to make the buying process quick and easy. More
Joe “Big Country” Montgomery was so helpful with getting our family a new car. He made the process extremely smooth for us. We highly recommend him and the team at West Chevrolet for your car buying needs! our family a new car. He made the process extremely smooth for us. We highly recommend him and the team at West Chevrolet for your car buying needs! More
Joe Montgomery “Big Country” was extremely helpful and friendly with our experience. Highly recommend getting in touch with him to make your next purchase. friendly with our experience. Highly recommend getting in touch with him to make your next purchase. More
I had an outstanding experience purchasing my vehicle, and I can confidently say it was one of the smoothest car-buying processes I’ve ever had. From the start, the salesperson, Joe Montgomery was know and I can confidently say it was one of the smoothest car-buying processes I’ve ever had. From the start, the salesperson, Joe Montgomery was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. They took the time to answer all of my questions, explained the features clearly, and made sure I felt comfortable with my decision every step of the way. The sales manager, David shisler was equally impressive. They were transparent, fair, and worked with me to make sure the deal made sense. I truly appreciated the professionalism and straightforward communication—there was no pressure, just honest conversation and a willingness to help. The finance manager, Scott Holder made what can often be the most stressful part of buying a car feel simple and easy. They clearly explained all the options, walked me through the paperwork efficiently, and ensured I understood everything before signing. The entire process was organized and respectful of my time. Overall, this team provided exceptional customer service from beginning to end. I highly recommend them to anyone looking for a professional, honest, and enjoyable car-buying experience. I’ll definitely be returning for my next vehicle! More

