
West Chevrolet
Alcoa, TN
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West is the Best We love our new new 2016 Equinox that we purchased from West Chevrolet! This is our second new car purchase from West and we were not disappointed wit We love our new new 2016 Equinox that we purchased from West Chevrolet! This is our second new car purchase from West and we were not disappointed with the service from the moment we stepped on the lot to driving away in our beautiful new car. The sales staff was helpful but not pushy, helping us find the car we wanted. Once we found the vehicle we wanted the purchasing process was very smooth and easy. Our tradeins were evaluated and a very fair price was offered for both. Before we left, every feature was explained and cell phones were set up on Bluetooth. Would we recommend West and the Equinox to other buyers; we already have! West is the Best!! More
Great Service Great service. I had my Impala in for a service bulletin and was in and out in 30 minutes. Alan King made the experience easy. Great service. I had my Impala in for a service bulletin and was in and out in 30 minutes. Alan King made the experience easy. More
The only dealership I use. First class. I own four Chevrolets from West. That says it all. Their customer service can't be beat, and they do everything possible to make sure every experienc I own four Chevrolets from West. That says it all. Their customer service can't be beat, and they do everything possible to make sure every experience is a pleasant one. More
Recall service I went in for the recall on the Cobalt. I was surprised that it took such a short amount of time and was thankful as I had hoped I would not have to s I went in for the recall on the Cobalt. I was surprised that it took such a short amount of time and was thankful as I had hoped I would not have to spend a lot of time in the waiting room. The attendant that checked me in was courteous and friendly. I appreciate the service that I receive at West Chevrolet. More
Service/reapir The staff was very friendly and courteous. I had called the dealer before taking our equinox for possible repairs, the staff seemed to know what I wa The staff was very friendly and courteous. I had called the dealer before taking our equinox for possible repairs, the staff seemed to know what I was talking about and they were mostly right and the repairs did not take very long. More
go there There great can't go wrong don't miss outggreat people to work with best dealership around and I have been to a few in my life time There great can't go wrong don't miss outggreat people to work with best dealership around and I have been to a few in my life time More
Purchase of new car. Purchasing a new car was pleasant and I left with my new car feeling that I had dealt with a company that really cares that you are informed and happy Purchasing a new car was pleasant and I left with my new car feeling that I had dealt with a company that really cares that you are informed and happy with your purchase. Mr. Cassity and Ryan (Summer intern) were considerate and helpful while I made up my mind as to which car to buy. Thanks to both of you! More
Exceptional Service dept. Always friendly and helpful...never tries to pressure you. I really feel like I can trust them to always give the best advice. helpful...never tries to pressure you. I really feel like I can trust them to always give the best advice. More
Even though they sell Corvettes they have no one who can work on them without doing more damage than they fix. This dealership management could care less about service after the sale. This is by far the work on them without doing more damage than they fix. This dealership management could care less about service after the sale. This is by far the WORST dealership I've dealt with in my 40 years of car buying. More