West Chevrolet
Alcoa, TN
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Excellent The experience that I had with West Chevrolet and the Sales Manager is really hard to believe. The dealership is wonderful to work with. Everyone t The experience that I had with West Chevrolet and the Sales Manager is really hard to believe. The dealership is wonderful to work with. Everyone that I came in contact with when purchasing my new vehicle were excellent. Customer Service in all areas of a business is very important to me and with West Chevrolet, I received the very best. The whole process from beginning to end I would rate as outstanding in every aspect. I cannot even begin to express how wonderful that the sales associate made the experience from beginning my search of a new vehicle all the way to after I purchased a vehicle. He worked with me and was aiming to please in whatever it would take to earn my business. Together with the sales associate, the gentleman who apprised my trade in vehicle all the way to my check out with the finance person was excellent. Everyone there was so friendly and pleasant to work with. I will continue to recommend this dealership to anyone that I can; and also the sales associate that I had, David who is the Internet Sales Associate. More
West is the Best We love our new new 2016 Equinox that we purchased from West Chevrolet! This is our second new car purchase from West and we were not disappointed wit We love our new new 2016 Equinox that we purchased from West Chevrolet! This is our second new car purchase from West and we were not disappointed with the service from the moment we stepped on the lot to driving away in our beautiful new car. The sales staff was helpful but not pushy, helping us find the car we wanted. Once we found the vehicle we wanted the purchasing process was very smooth and easy. Our tradeins were evaluated and a very fair price was offered for both. Before we left, every feature was explained and cell phones were set up on Bluetooth. Would we recommend West and the Equinox to other buyers; we already have! West is the Best!! More
Great Service Great service. I had my Impala in for a service bulletin and was in and out in 30 minutes. Alan King made the experience easy. Great service. I had my Impala in for a service bulletin and was in and out in 30 minutes. Alan King made the experience easy. More
The only dealership I use. First class. I own four Chevrolets from West. That says it all. Their customer service can't be beat, and they do everything possible to make sure every experienc I own four Chevrolets from West. That says it all. Their customer service can't be beat, and they do everything possible to make sure every experience is a pleasant one. More
Recall service I went in for the recall on the Cobalt. I was surprised that it took such a short amount of time and was thankful as I had hoped I would not have to s I went in for the recall on the Cobalt. I was surprised that it took such a short amount of time and was thankful as I had hoped I would not have to spend a lot of time in the waiting room. The attendant that checked me in was courteous and friendly. I appreciate the service that I receive at West Chevrolet. More
Service/reapir The staff was very friendly and courteous. I had called the dealer before taking our equinox for possible repairs, the staff seemed to know what I wa The staff was very friendly and courteous. I had called the dealer before taking our equinox for possible repairs, the staff seemed to know what I was talking about and they were mostly right and the repairs did not take very long. More
go there There great can't go wrong don't miss outggreat people to work with best dealership around and I have been to a few in my life time There great can't go wrong don't miss outggreat people to work with best dealership around and I have been to a few in my life time More
Purchase of new car. Purchasing a new car was pleasant and I left with my new car feeling that I had dealt with a company that really cares that you are informed and happy Purchasing a new car was pleasant and I left with my new car feeling that I had dealt with a company that really cares that you are informed and happy with your purchase. Mr. Cassity and Ryan (Summer intern) were considerate and helpful while I made up my mind as to which car to buy. Thanks to both of you! More
Exceptional Service dept. Always friendly and helpful...never tries to pressure you. I really feel like I can trust them to always give the best advice. helpful...never tries to pressure you. I really feel like I can trust them to always give the best advice. More

