West Chevrolet

Worked with Joe Montgomery in the purchase of a used 2015 Toyota Tacoma Sport model. He was easy to work with and truly wanted to make the buying experience as painless as possible. Toyota Tacoma Sport model. He was easy to work with and truly wanted to make the buying experience as painless as possible. More

Joe Montgomery "Big Country" is a pro at Customer Service. Sold our 2017 Chevy Trax to West Chevrolet and Joe was a pleasure to work with. He's personable and really worked to get us the best deal. T Service. Sold our 2017 Chevy Trax to West Chevrolet and Joe was a pleasure to work with. He's personable and really worked to get us the best deal. The whole process was quick and easy. Go see Joe! More

Joe Montgomery was amazing. He was a great help. He made the experience of buying a car wonderful. He was a great help. He made the experience of buying a car wonderful. More

Waited 3 hours for an oil change I had an appointment for. Never got any information on my vehicle checked out. Just was handed a bill after 3 hours to go pay it. My first and last time here. I will go t for. Never got any information on my vehicle checked out. Just was handed a bill after 3 hours to go pay it. My first and last time here. I will go to reader next time. More

We were very pleased with our experience with Joe Montgomery as our salesman. Very polite and professional. He was very knowledgeable in the car Montgomery as our salesman. Very polite and professional. He was very knowledgeable in the car More

On behalf of Joe Montgomery did a great job helping in many ways as we purchased our new Chevrolet. Joe was very professional throughout the complete purchase. Thank you Joe for your help would refer Joe many ways as we purchased our new Chevrolet. Joe was very professional throughout the complete purchase. Thank you Joe for your help would refer Joe to friends and family for a new car purchase. More

Joe Montgomery was very helpful and found the perfect vehicle for me!! He was patient and very knowledgeable!! vehicle for me!! He was patient and very knowledgeable!! More

Working with Big Country, Joe Montgomery, former Marine Vet at West Chevrolet in Alcoa was such a great experience! He’s incredibly personable, easy to talk to, and not pushy in the slightest. Sitting Vet at West Chevrolet in Alcoa was such a great experience! He’s incredibly personable, easy to talk to, and not pushy in the slightest. Sitting at his desk felt more like relaxing on a front porch with an old friend than talking numbers at a dealership. He made the whole family feel welcome and included as we checked out a pre-auction Jeep Liberty. The test drive was fun, and the atmosphere he created in the office was just as enjoyable. You can tell he genuinely cares about people, not just sales. If you want an honest, down-to-earth experience with someone who treats you like family, go see Big Country! More

Oil cap left off after oil change, went downhill from there. It took taking it back twice to get it fixed correctly. there. It took taking it back twice to get it fixed correctly. More

Had a very good experience here just today, Joe Montgomery was helping us out and I loved that he was so knowledgeable. He was very understanding with my needs for a vehicle and answered all of my Montgomery was helping us out and I loved that he was so knowledgeable. He was very understanding with my needs for a vehicle and answered all of my questions easily. Hopefully will be coming back to buy another car from him in the future! More