West Chevrolet

Horrible experience that still bothers me today. They get away with lying and cheating. The KBB cash offer is a SCAM. They told me my car was certified and it was not. Management told me to "just fo They get away with lying and cheating. The KBB cash offer is a SCAM. They told me my car was certified and it was not. Management told me to "just forget it" . Now that is customer service. More

I had an issue affecting the xxxx mechanism on my 2019 Traverse. I took it to a local dealer and got the run around so i called the GM Customer service line. the lady verified that my vehicle was past the Traverse. I took it to a local dealer and got the run around so i called the GM Customer service line. the lady verified that my vehicle was past the warranty time and miles but gave me a case number and phone number. I called West (where I had purchased the vehicle) and spoke with Eddie. We made an appointment and I took it in on 12/20. The part had to be ordered so I left it there. West provided a rental vehicle and Eddie called me on 12/26 advising me that my vehicle was ready. I was updated daily via text. Somehow it was covered under warranty. I would highly recommend the service Dept. at West. More

Courteous service done in a timely manner. I would recommend West Chevrolet to all my friemds. I would recommend West Chevrolet to all my friemds. More

Well done within expected time frame and with great courtesy. I highly recommend this dealership. courtesy. I highly recommend this dealership. More

The right hand doesn't know what the left hand is doing. I now have 2 registrations! I now have 2 registrations! More

West Chevrolet dealership service department is knowledgeable, dependable, thorough, patient and courteous. I would recommend them to anyone. knowledgeable, dependable, thorough, patient and courteous. I would recommend them to anyone. More

Every time I visit, no matter the issue, no matter how difficult the issue, they figure it out and get it taken care of. They always communicate well, while wearing a smile and it seems to be a breed of c difficult the issue, they figure it out and get it taken care of. They always communicate well, while wearing a smile and it seems to be a breed of culture there. Don’t take your Chevy to the “other guys”, take it to West and experience the difference I did. More

Everything was quite satisfactory, and everyone was courteous an professional. I will be returning on a regular basis! courteous an professional. I will be returning on a regular basis! More

Professional dealership.Unlike other dealerships didn’t Professional dealership. Unlike other dealerships didn’t add a fee to Manufacturers suggested retail price. Professional dealership. Unlike other dealerships didn’t add a fee to Manufacturers suggested retail price. More