West Coast Toyota
Long Beach, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 195 reviews
I recently purchased my 2026 Toyota 4Runner TRD Pro, and working with Ayman Mahmoud was hands‑down the best car‑buying experience I’ve ever had. I reached out after hours expecting a reply the next day, but working with Ayman Mahmoud was hands‑down the best car‑buying experience I’ve ever had. I reached out after hours expecting a reply the next day, but within minutes Ayman had already texted me back, answered every question, and helped me schedule a test drive — even though the dealership was closed. When I arrived, the vehicle was prepped, parked out front, and Ayman was already waiting for me with a warm, professional welcome. Every step of the process was smooth, transparent, and genuinely enjoyable. Before coming here, I had dealt with more than ten dealerships while trying to purchase a Lexus GX Overtrail Plus. Every one of them gave me the runaround — zero transparency, confusing communication, and pricing games. Ayman was the complete opposite. He was upfront about pricing, options, availability, and timelines. No pressure, no gimmicks, just honesty. He’s the kind of salesperson you immediately feel you can trust, and he proved it at every step. I couldn’t be happier with my 4Runner or the experience. Highly recommend asking for Ayman. More
Almost 4 hours for a basic oil change is honestly unacceptable. There was barely any communication or updates during the entire wait, and I was left sitting there wondering what was going on with my unacceptable. There was barely any communication or updates during the entire wait, and I was left sitting there wondering what was going on with my vehicle. This was one of the slowest and worst dealership service experiences I've had. "Advantage Care" is definitely not worth it if this is the type of service customers receive. Time is money, and I would rather pay more somewhere else for faster service and better customer care. More
I was easily able to book a service appointment online and when I arrived I was immediately met by and helped. My car was ready close to when the estimated time. Everyone I spoke to was very friendly and and when I arrived I was immediately met by and helped. My car was ready close to when the estimated time. Everyone I spoke to was very friendly and polite and helpful. I did have a question about my bill and I got a good explanation. I've always had good service here and will be returning the next time my car needs some work. More
This dealership is the worst. I am not sure how it has a rating above 2 on any rating website! Do not get scammed by this dealership like they tried to do with me! What you thin I am not sure how it has a rating above 2 on any rating website! Do not get scammed by this dealership like they tried to do with me! What you think is a deal turns out to be a hoax in person! Herlica Garcia told me one price for a 2017 Highlander Hybrid Ltd and to ask for Danny Ortiz. When I get there, the salesmen acted like they did not know what I was talking about. So I showed them the email that I received from Herlica Garcia, quoting West Coast Toyota's PRICE to me for the vehicle. Their response was OOOOOHHHHHHH, well you can't get that.... They lied to me just so I would go to their location and they could try to sell me something I do not want. What jerks!!!! You have lots of options in Southern California when purchasing a car, if you are smart you will avoid these schmucks." More
