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West Coast Toyota
Long Beach, CA
195 Reviews
We are West Coast Toyota Long Beach. You might expect a car company’s top priority to be cars, but not at West Coast Toyota. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 195 reviews
August 29, 2018
Negative service experience from Manager Barry Avoid this dealership and Barry I was in the market for a new car and came here as they showed a good price online for a 2018 Prius 3. When I got the Avoid this dealership and Barry I was in the market for a new car and came here as they showed a good price online for a 2018 Prius 3. When I got there I was greeted kindly by Barry a manager there. After he showed me to a sales rep of (withholding name as he was very kind) showed me the vehicle in question and we were really happy with his performance. Once we got to making a deal, that's when all was gone. Sales rep was extremely kind and I do recommend everyone to speak with him, he is great at his job. The biggest issue was when I was trying to get the best deal manager Barry was coming over with Sales Rep, and I saw and head BARRY SAY "ARE YOU xxxxx KIDDING ME!" in reference that I did not like the numbers we were working with. Once BARRY got to the table, I kindly explained my pricing and he had the guts to tell me "This car is selling a lot! We actually do NOT discount them and in fact UP PRICE THEM!" Which I mentioned "if you are selling them like hot cakes, a price drop should not be an issue and we are not going to be doing any deal with this dealership as I heard you say a cus word." Barry says "Me?! a cus word!? Which word was that?" and I tell him how I saw and overheard him say "@#$%" Within customer's range. --- This was the worst' dealership experience I have ever experienced, sucks that I was really looking forward towards making a deal there, but not with the horrible customer service MANAGER BARRY was giving that day. More
by David's Cars
Employees Worked With
Barry
August 22, 2018
Great car buying experience West Coast Toyota was a good place to buy my new car. The sales staff were extremely friendly and helpful! I definitely recommend this dealership to m West Coast Toyota was a good place to buy my new car. The sales staff were extremely friendly and helpful! I definitely recommend this dealership to my family and friends More
by Toyotacamry
Employees Worked With
Jesus Rodriguez
August 22, 2018
Wonderful buying experience I highly recommend Jaime as your sales expert. I received the best customer service here at West Coast Toyota. Will definitely recommend friends to co I highly recommend Jaime as your sales expert. I received the best customer service here at West Coast Toyota. Will definitely recommend friends to come buy Toyota here. More
by John
Employees Worked With
Jaime and Barry
August 18, 2018
Truck ran out of Gas on test drive First of all why are you wasting my data sending this in a text? Truck ran out of gas, paper work mishandled and took way too long. The whole experi First of all why are you wasting my data sending this in a text? Truck ran out of gas, paper work mishandled and took way too long. The whole experience was a fiasco. Hope I never have to return. More
by Rrivet
Employees Worked With
Jerod John Anthony Finance guy
August 14, 2018
Fabulous people The people were so courteous and welcoming from the receptionist to the management. I was very happy to have been able to purchase and buy what I or The people were so courteous and welcoming from the receptionist to the management. I was very happy to have been able to purchase and buy what I originally wanted. They maid it happen. I came from San Diego after checking prices, mileage and free car fax. I bought a sv of one owner with clean title and runs great! Spends less gas then my Toyota. More
by west coast toyota
Employees Worked With
Bosko Petrov, Dorian
August 02, 2018
Excellent experience all around! My first time car buying experience was made enjoyable, memorable and and was an overall wonderful experience thanks to the staff at west coast Toyota My first time car buying experience was made enjoyable, memorable and and was an overall wonderful experience thanks to the staff at west coast Toyota. A special thank you to Anthony Caridi who went above and beyond to make sure I got eveything I wanted and kept me smiling through the whole process. Never once did I feel pressured, uncomfortable or intimidated during any part of the process. He answered any questions I had and made sure I was satisfied every step of the way. Barry Paige and Sandi who processed my paperwork were also a great joy to work with and I would recommend anyone interested in buying a car to come visit them. More
by Lcarrasco1
Employees Worked With
Anthony Caridi, Barry Paige, Sandi (loan processing)
July 31, 2018
Good experience The salesman were good and courteous ,it’s my second car I get from them . Real good experience.thanks for your help.I would recommend them to my frie The salesman were good and courteous ,it’s my second car I get from them . Real good experience.thanks for your help.I would recommend them to my friends and family More
by Rubenavila21
Employees Worked With
Anthony
July 16, 2018
Great Employees The sales team and management is very friendly, polite and willing to help you get into the car you are looking for. The dealership is clean and very The sales team and management is very friendly, polite and willing to help you get into the car you are looking for. The dealership is clean and very nice and modern and full of employees willing to help. I’m very glad that I ended up at West Cosst Toyots More
by Vanbuyer
Employees Worked With
Aldo, Chris the GM , and others that I don’t remember the names
July 15, 2018
Great customer service, Anthony Lopez was very professional Great customer service experience Anthony Lopez was very easy to communicate with and actually listened to our needs and delivered. Awesome I would re Great customer service experience Anthony Lopez was very easy to communicate with and actually listened to our needs and delivered. Awesome I would recommend to friends and family. More
by Dollie 1997
Employees Worked With
Anthony Lopez
July 09, 2018
Great Dealer I was looking for a new car for about a month. West coast Toyota has the best prices and the staff are great. Richard is very nolageable and he can ma I was looking for a new car for about a month. West coast Toyota has the best prices and the staff are great. Richard is very nolageable and he can make your car buying experience great. Aldo is a great addition to the team and there was no pressure and they both made my experience at west coast the best I've ever had. Thank you guys. More
by mark1973
Employees Worked With
Richard and Aldo
