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West Coast Toyota
Long Beach, CA
195 Reviews
We are West Coast Toyota Long Beach. You might expect a car company’s top priority to be cars, but not at West Coast Toyota. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 195 reviews
January 03, 2018
Thorough sales associates and reasonable pricing Leo, our sales associate, was very knowledgeable and thorough in walking us through the features of the Camry Hybrid model we were searching for. He t Leo, our sales associate, was very knowledgeable and thorough in walking us through the features of the Camry Hybrid model we were searching for. He took us on the most thorough test drive of all the dealerships we visited throughout our car search, and explained many of the features of the car and system that other dealerships simply glossed over. He was friendly, helpful, and eager to answer any of our questions. Leo Duran, the financing manager, was willing to work with us on negotiating a competitive, fair price. Overall, we were very happy with the experience and the car that we walked away with! More
by TP_HYBRIDFAN
Employees Worked With
Leo, Leo Duran
January 01, 2018
Great Experience We came in late last night after wasting hours at another dealership. Being upfront and transparent about our needs and situation- Ricky stepped up an We came in late last night after wasting hours at another dealership. Being upfront and transparent about our needs and situation- Ricky stepped up and made it a smooth and comfortable process. Being the last ones in the store, we never felt rushed and we were able to walk away with the exact car we wanted. This morning I took the car to get detailed and EJ immediately took my keys and took care of the car, knowing that I was pressed for time. I then left my work phone in the car and Oscar from the detail team was honest and forthcoming and ensured delivery of the phone to me. Overall I would highly recommend Ricky and EJ to all my network. I would’ve provided a 5 star had the finance manager not made us feel rushed in the end. He flew through the paperwork and became short with my wife. I understand the process of wanting to go home but business is business. Other than that- it was great overall. More
by Tero1230
Employees Worked With
Ricky, EJ (helped get my car detailed the next day) Oscar made sure my work phone got to me after I left it in the car.
December 30, 2017
New sienna Thanks to Aldo he made trading in my lease an easy experience. He went above and beyond to make the deal happen and his customer service is amazing! T Thanks to Aldo he made trading in my lease an easy experience. He went above and beyond to make the deal happen and his customer service is amazing! Thanks Aldo! More
by Sienna4life
Employees Worked With
Aldo
December 27, 2017
Going the extra mile While looking for a new Tacoma I went online put in the options I wanted and more than a few dealerships had what I wanted.Joseph zapida from west coa While looking for a new Tacoma I went online put in the options I wanted and more than a few dealerships had what I wanted.Joseph zapida from west coast Toyota followed up immediately and answered all my questions on the way to meet him we stopped off at Carson Toyota who also had a Tacoma equipped how we wanted, after walking the lot looking for it a salesman finally greeted us and the proceeded to show us everything but what we asked for then tried to dispute the price we were givin by Joseph at west coast Toyota.well when we got to Joseph everything was just as he said and are very happy with Joseph and the entire staff at west coast toyota More
by Supertaco
Employees Worked With
Joseph zapida
December 08, 2017
Great experience They did a great job and good customer service and very friendly.EJ the sales man is very helpful.The Manager Danny was very for professional. They did a great job and good customer service and very friendly.EJ the sales man is very helpful.The Manager Danny was very for professional. More
by RedRose74
Employees Worked With
EJ and Danny,Shawn
November 20, 2017
Wonderful and fast service. I had the best and most time efficient at a dealership ever. I had a deal in place before I arrived (thanks to the GM, Jason) and his staff had me out I had the best and most time efficient at a dealership ever. I had a deal in place before I arrived (thanks to the GM, Jason) and his staff had me out the door in less than 1.5 hrs. Anthony was a great salesman and Brandon with the finance help finish the deal. The two of them were very professional and courteous. I would recommend them to anyone looking for a great deal on a Toyota brand. More
by Gong
Employees Worked With
Anthony and Brandon
November 18, 2017
Sale representative Kenny was real professional and friendly Kenny was also very knowledgeable on all the options on the Toyota Prius, he also explain every process in detail. I I purchased many vehicles in di Kenny was also very knowledgeable on all the options on the Toyota Prius, he also explain every process in detail. I I purchased many vehicles in different well-known dealers and I could say this experience was very friendly and professional. I will definitely tell my friends business partners and family about your dealership. I also want to add Brandon Finance Manager was very friendly and professional More
by Rick Auto
Employees Worked With
Kenny sales representative and Brandon Finance Manager
November 17, 2017
Best ever! The staff was very helpful and really gave me the best attention and assistance! I send everyone there to buy a Toyota and to get service. The staff was very helpful and really gave me the best attention and assistance! I send everyone there to buy a Toyota and to get service. More
by drterry
Employees Worked With
Rylie Smith
November 06, 2017
Awesome Place Great place! Would recommend to anyone, just bought out my truck from leasing it, and W.C.T. Helped me make it happen! Thanks for financially saving Great place! Would recommend to anyone, just bought out my truck from leasing it, and W.C.T. Helped me make it happen! Thanks for financially saving me! More
by Yisela
Employees Worked With
Leo, Ricky & Sean
November 05, 2017
Excellent overall Excellent customer service I loved the experience, will recommend to family and friends, they treat you like family and I'm very satisfied with my pu Excellent customer service I loved the experience, will recommend to family and friends, they treat you like family and I'm very satisfied with my purchase. More
by jjdsg1976
Employees Worked With
Chris
