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West Coast Toyota
Long Beach, CA
195 Reviews
We are West Coast Toyota Long Beach. You might expect a car company’s top priority to be cars, but not at West Coast Toyota. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 195 reviews
July 29, 2017
Needs improvement This dealer does not have the customer's best interest at heart. They are out for a sale at all costs. I am only going to the car broker in the fu This dealer does not have the customer's best interest at heart. They are out for a sale at all costs. I am only going to the car broker in the future -someone who knows the laws, can cut the deal, and all I have to do is pick up the car. More
by Prius prime lover
Employees Worked With
Jamie
July 29, 2017
Friendly and helpful Jamie Martinez helped us to buy Toyota Prius Prime and he was very knowledgable and patient with my requests. Other staffs were also friendly and gave Jamie Martinez helped us to buy Toyota Prius Prime and he was very knowledgable and patient with my requests. Other staffs were also friendly and gave us all the information and explanation we needed! More
by Jcm0901
Employees Worked With
Jamie Martinez
July 29, 2017
overall great service! I was in the market for my first car, I work near west coast and decided to drop by. I was set on White Toyota Corolla and find the perfect one here! I was in the market for my first car, I work near west coast and decided to drop by. I was set on White Toyota Corolla and find the perfect one here! Everyone ,from the moment I walked in, treated me amazingly. Most importantly, they treated my dad with respect and insured he felt comfortable with the decision i was making. Overall, this dealership is great and works with you and for you. More
by YaritxaV
Employees Worked With
Jaime Martinez and his son.
July 28, 2017
He was very straight to the point and helped as much as poss Everything was perfect he was very proficient gave me choices in my price range even after he told me how good of quality cars that Toyota has Everything was perfect he was very proficient gave me choices in my price range even after he told me how good of quality cars that Toyota has More
by Sammyb9250
Employees Worked With
Stevie Ray
August 23, 2016
HORRIBLE! !!!! Don't ever go there. Not even to change your tires. They are under the impression that consumers are simply dum. They will try anything and everything Don't ever go there. Not even to change your tires. They are under the impression that consumers are simply dum. They will try anything and everything to scam you and if for some reason you do believe them at the end they will not hold their end of the bargain. I had to call Corporate Toyota and submit a claim for the damages done to my vehicle after taking there for service. More
by Tiffany91
Employees Worked With
Jaime
