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West Coast Toyota
Long Beach, CA
195 Reviews
We are West Coast Toyota Long Beach. You might expect a car company’s top priority to be cars, but not at West Coast Toyota. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 195 reviews
January 14, 2020
I had a good experience with them were open to negotiate the price and had a good deal. I highly recommend this dealer. Aldo is a great person and all team the price and had a good deal. I highly recommend this dealer. Aldo is a great person and all team More
by Fe123
Employees Worked With
Aldo
January 04, 2020
I waited 3 hours to do the 20 minutes vehicle inspection. (They charge $500) Reason for delay is miscommunication between employees. This place is very slow and I will never go back and I wouldn’t recommend (They charge $500) Reason for delay is miscommunication between employees. This place is very slow and I will never go back and I wouldn’t recommend to anyone. Very bad experience. More
by Spa
Employees Worked With
Brian(service) / Ted (Sales) Fransico (Financial)
January 02, 2020
Everyone was pleasant to deal with. I dealt with Thomas and Daniel and they were both helpful in getting us the best possible deal. Very friendly staff and very happy with our purchase. No run around or hi and Daniel and they were both helpful in getting us the best possible deal. Very friendly staff and very happy with our purchase. No run around or hidden fees. Highly recommend this dealership. More
by berniec
Employees Worked With
Thomas, Daniel
January 02, 2020
They were straightforward, honest, comprehensive, and very easy to work with, compared to my last 2 dealership experiences. Abdi was very pleasant, helpful, and knowledgeable about cars. very easy to work with, compared to my last 2 dealership experiences. Abdi was very pleasant, helpful, and knowledgeable about cars. More
by Qualified to represent
Employees Worked With
Abdi
December 30, 2019
Had a great experience with West Coast Toyota. Aldo Avalos and his team took great care of us. I recommend this dealership to anyone wanting to buy a car. Avalos and his team took great care of us. I recommend this dealership to anyone wanting to buy a car. More
by ajm11012
Employees Worked With
Aldo Avalos
December 15, 2019
Waited 6 hours. All of the sales personnel were very friendly and helpful, but were at the dealership for 6 hours waiting for the financial meeting. Would not go back All of the sales personnel were very friendly and helpful, but were at the dealership for 6 hours waiting for the financial meeting. Would not go back due to this. More
by kwimm
Employees Worked With
Jason, Stephy
December 06, 2019
Gary’s very courteous ,very patient to answer all our Questions, th is Toyota dealership has excellent service Gary’s very knowledgeable. & we love talking W: him Questions, th is Toyota dealership has excellent service Gary’s very knowledgeable. & we love talking W: him More
by Meliza Dayrit
Employees Worked With
Gary Leoncio , Francisco, Gary’s manager
November 27, 2019
Excellent service all the way around! Aldo listened to what was important to us and provided many different options before finding the vehicle that worked out perfectly. Angel was very helpful and pati what was important to us and provided many different options before finding the vehicle that worked out perfectly. Angel was very helpful and patient and explained the financial piece of the transaction very well. Thank you! More
by Juliebedard727juliebedard727
Employees Worked With
Aldo and Angel
November 02, 2019
Buying a car can always be a very stressful and hectic but Gary made this experience one to remember. He took care of us like family and made sure we were comfortable every step of the way. We will fors but Gary made this experience one to remember. He took care of us like family and made sure we were comfortable every step of the way. We will forsure be recommending Gary and West Coast Toyota to all our friends and family. More
by Danny
Employees Worked With
Gary Leoncio
