West Herr Dodge Ram

Good service. Friendly. Got me out in a timely manner. David was great to work with. Friendly. Got me out in a timely manner. David was great to work with. More

Pleasure to deal with everyone was polite and professional. Made the experience easy and enjoyable professional. Made the experience easy and enjoyable More

Friendly, knowledgeable, and attentive staff. Facility very clean as expected. Paperwork did take what seemed like a long time. Facility very clean as expected. Paperwork did take what seemed like a long time. More

Friendly greeting, prompt service , all staff members were very helpful, from start of purchase until the final sale were very helpful, from start of purchase until the final sale More

Great service, Ron Fantas in the shop is great, fixed my truck in a day truck in a day More

Nice and clean show room. Free coffee. Felt very comfortable. Ready and willing to hrlp Free coffee. Felt very comfortable. Ready and willing to hrlp More

First of many vehicles I've purchased from west herr that im not even a little excited about. Finance guy kept congratulating me even though I didnt sign anything. Salesman had me on phone with my insurance im not even a little excited about. Finance guy kept congratulating me even though I didnt sign anything. Salesman had me on phone with my insurance company before I even knew my payment options . Also my vehicle was supposed to be paid off then I see in my paperwork they were 1500 off and my down payment went towards that .Def last vehicle i buy from them More

I normally hate the car buying process but West Herr and Elina Awald changed my mind. They made the process very easy. Elina Awald changed my mind. They made the process very easy. More

To be completely honest I usually despise car dealerships. The dishonesty, the shenanigans, and the pressure to make decisions that aren't right for you. My experience at West Herr Dodge Jeep dealerships. The dishonesty, the shenanigans, and the pressure to make decisions that aren't right for you. My experience at West Herr Dodge Jeep Ram was the complete opposite of the usual dealership experience. From the first phone call with Cal, to looking over the car with Barry, and working with Adam in financing; everything was easy and low stress. There was no up selling for stupid things I didn't want or ask for. There was no ridiculous fees or pressure to purchase warranties after I said I wasn't interested. The Jeep I purchased is in great shape. There were a few minor problems including odd but passable wear on the tires. Barry had these issues taken care of quickly. They replaced the tires with brand new versions of the same BF Goodrich tires (not cheap!). Dealerships I've dealt with in the past have tried to get away with slapping on the cheapest tires they can find which is cheap and potentially unsafe for car and driver on a AWD/4WD vehicle. Overall, great dealership and great people. I highly recommend them. More

Dealership y issue was with is great. Took care of my flat tire quickly -needed a new one. Jessica was wonderful. Kept me informed. Only issue was with psi which was extremely over in Took care of my flat tire quickly -needed a new one. Jessica was wonderful. Kept me informed. Only issue was with psi which was extremely over inflated. Had to return to dealership. Service manager, Tony, resolved issue immediately. Jason helped immensely. More