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West Herr Dodge Ram

Orchard Park, NY

Overview
Reviews
4.7
162 Reviews
Call Dealership (716) 667-1700

3551 SouthwesternBlvd

Orchard Park, NY

14127

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Showing 162 reviews

November 30, 2023

Very fast and easy buying experience. The vehicle that I wanted and a good deal. More

by awolb72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Dunstan, Hailey Matteson
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November 21, 2023

The service was great it was fast and professional very satisfied with this dealership and they bring you the vehicle to the door. More

by Xxbill426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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November 12, 2023

Courteous, knowledgeable, thorough. It was a pleasure to work with them. I am very pleased with my new Ram. More

by Charlene
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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November 11, 2023

Bought 2 vehicles those year and had very good experiences both times . Jason Herrington was our sales person did an excellent job More

by pattyford58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Herrington
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Nov 20, 2023 -

West Herr Dodge Ram responded

Patty, we're so glad to know you had a great experience with Jason at West Herr Chrysler Dodge Ram of Orchard Park. Thanks for choosing us twice this year! Enjoy your new rides!

November 10, 2023

My vehicle was having issues and Nick & Jeff were able to get me in right away. The technician Edwin was AMAZING!! He test drove it with me and quickly verified my complaint. He was able to repair my vehicle More

by Bekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin, Jeff, Nick, Michael Kenneth Rice
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November 01, 2023

Date of Service: October 30, 2023 Excellent as always family-like customer #1 service! Dylan Sonerson has managed my needs no matter how crazy for several years now. And he has done so efficiently, prof More

by pietrojd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sonerson
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October 18, 2023

Always fantastic service. Always taken on time. Ian has taken care of me since I bought my vehicle and he explains the whole routine from time in to time out. Best service I h More

by Meegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 02, 2023 -

West Herr Dodge Ram responded

Meegan, we're so glad to know that Ian and our team at West Herr Chrysler Dodge Ram of Orchard Park have consistently welcomed you with fantastic service. We appreciate your kind words!

October 14, 2023

We recently bought our 2500 Ram and now My Durango Jason is wonderful thanks 😊 guys More

by pattyford58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Herrington
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September 21, 2023

Service was guick courteous and pleased. outstanding.would recommend to others.will be back in the future. More

by Are you real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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September 19, 2023

Very attentive and timely response from Chris in service department. Repairs completed as fast as warranty approval allowed. Special requests from me were no problem. More

by bollesclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bartolome
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