West Herr Ford of Webster

Henderson Ford is Amazing! I highly recommend Henderson Ford for anyone who is in the market to buy a new or used car. The sales team was very helpful with no hassle pricing, an I highly recommend Henderson Ford for anyone who is in the market to buy a new or used car. The sales team was very helpful with no hassle pricing, and my individual sales representative, Patrick, was extremely knowledgeable and went the extra mile to get me what I was looking for. Before I visited Henderson Ford I was shopping around at many other local dealerships with absolutely no satisfaction or progress. After meeting with Patrick I signed on the dotted line in less than an hour. I highly recommend Henderson Ford and the team that works there! More

Friendly, with a good sense of humor; efficient without being brusque; patience with explanations for my questions; well-mannered and kind; excellent follow-up (Service done in Quick Lane) Been a customer being brusque; patience with explanations for my questions; well-mannered and kind; excellent follow-up (Service done in Quick Lane) Been a customer for nearly 40 years and things just keep on getting better and better. More

My overall experience at Henderson Ford was the best I've had....no pressure and friendly car dealers. I loved every part of the process. I've had....no pressure and friendly car dealers. I loved every part of the process. More

We purchased a 2013 Ford CMAX ENERGI and traded in a 2002 Saturn LW300 Wagon which we bought in Virginia. When we were in the process of picking up the CMAX and closing yhe deal, we had a problem with Title Saturn LW300 Wagon which we bought in Virginia. When we were in the process of picking up the CMAX and closing yhe deal, we had a problem with Title on the Saturn. That's where Henderson Ford really excelled. They made the right phone calls to get the Saturn Title from the bankrupt GMAC. Also the Virginia DMV got involved to FEDX the Title directly to Henderson Ford. What an ordeal!!! More

I've cone into Quick Lane a few times w/ problems regarding my car and have never had a bad visit. The staff at Quick Lane have been very friendly, not to mention patient and understanding. When th regarding my car and have never had a bad visit. The staff at Quick Lane have been very friendly, not to mention patient and understanding. When there was a problem w/ some codes that needed to pass in order for my car to pass inspection, the staff kept testing it after I'm had driven my car for what we had hoped to be enough miles to reboot a switch after some repairs for something else was done. When the reason couldn't be found, they took it to another garage where it was tested, and discovered and by my request, took it back to your quick Lane to be repaired. I'm on a tight budget and can't always afford to have work done on my car, but I always appreciate that your staff notifies me of the work needed to be done and the cost before anything is done. More

Webster Ford is now Henderson Ford, and I had an excellent experience with them. I ordered a Fiesta through Henderson, and right away was treated very well. I got a great deal on the car, they gave excellent experience with them. I ordered a Fiesta through Henderson, and right away was treated very well. I got a great deal on the car, they gave me a lot for my trade in, and I felt much more comfortable than at a competing Ford dealer in Rochester. While I was waiting for my car to be delivered, the communication was great, and they were always able to answer my questions and keep me updated. When my car finally came in, my salesman (Phil) came in on a Saturday and set everything up for me so I could take it home that day. The pick up of the car went perfectly, all the paperwork was in order ahead of time, it was cleaned up, full tank of gas, and ready to go. They did a lot of work to make sure I had a good experience. I would not hesitate to recommend Henderson, they were friendly and a pleasure to deal with. I love my new Fiesta. More

This dealership is a joke. They tried to scam me for my This dealership is a joke. They tried to scam me for my trade in car. Be very careful if you end up in Henderson Ford. Would not recommend this dea This dealership is a joke. They tried to scam me for my trade in car. Be very careful if you end up in Henderson Ford. Would not recommend this dealership to anybody. I will use social media to let everybody know about them. More