
West Herr Honda of Canandaigua
Canandaigua, NY
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Salesman lie to you and don’t manage natural supply chain issues. It’s out of their hands, but don’t make promises for dates when you know it will be late. Service department will incorrectly install parts ( issues. It’s out of their hands, but don’t make promises for dates when you know it will be late. Service department will incorrectly install parts (don’t get the HPD package installed here), “complete” work when there is full parts missing (“installed” a non existent HPD spoiler, again don’t get the HPD package installed here), and will charge you for a NYS inspection and not give you the inspection report or the sticker. It’s 1 of 3 things you do everyday, cmon. Getting your free oil change/tire rotation is not even worth taking your vehicle to this place. If they didn’t sell Hondas they would not be in business. I have had to come here 3 times in the past year and the experience has been bad every time. They KNOW it was bad because they offer gift cards everytime! More
I have been going to Honda services in Canandaigua for a number of years for the last few Honda cars I have purchesed at this same Honda Location. The people there are friendly, curtious and helpfull. Whi number of years for the last few Honda cars I have purchesed at this same Honda Location. The people there are friendly, curtious and helpfull. Which is very important to me! Thank you all of your staff for all that you do!!! More
Outstanding salesman. Pleasant, knowledgeable, friendly. A very unusual, positive experience. I will certainly recommend Ted Bsylon in the future. Pleasant, knowledgeable, friendly. A very unusual, positive experience. I will certainly recommend Ted Bsylon in the future. More
Anthony at West Herr was amazing to work with. He was friendly, caring and committed to getting me into the vehicle my family needed at the price we could afford. The whole team at West Herr Hond He was friendly, caring and committed to getting me into the vehicle my family needed at the price we could afford. The whole team at West Herr Honda made the entire buying process simple , even turning in my existing lease with another brand. Thank you Anthony and the team entire West Herr team! More
Dennis Flur was a pleasure to work with, he was professional, kept me updated, and made the process of buy my new vehicle simple. Thank you Dennis for your assistance, it was much appreciated. professional, kept me updated, and made the process of buy my new vehicle simple. Thank you Dennis for your assistance, it was much appreciated. I would also like to thank Cody Castle as well for helping with the financial portion of purchasing my new vehicle. Thank you. I would definitely recommend if you are looking for a new or used vehicle stop in at West Herr Honda of Canandaigua and talk with their team. More
Refused my CNB cashier check for full purchase amount and treated me like I was a fraudster. They would rather I leave without the car than accept the perfectly good cashier check.issued from Canandaigua Na treated me like I was a fraudster. They would rather I leave without the car than accept the perfectly good cashier check.issued from Canandaigua National Bank. Turned out to be a blessing in disguise because I found a better deal on a Subaru at another dealer who happily accepted my payment. More
John Ellersick a 10 out of salesman. West Herr staff is fabulous and do not pressure you. My experience with them was amazing and worth my recommendation! West Herr staff is fabulous and do not pressure you. My experience with them was amazing and worth my recommendation! More
People were very friendly and accommodating. No high pressure sales, clean deal and great product. The whole process was seamless. No high pressure sales, clean deal and great product. The whole process was seamless. More
My reservation made online did not happen. Alina was kind to sqeeze me in without reservation. Service was completed in a timely way as usual. West Herr is exceptional. Alina was kind to sqeeze me in without reservation. Service was completed in a timely way as usual. West Herr is exceptional. More