Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr Honda of Canandaigua
Canandaigua, NY
486 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 486 reviews
March 10, 2026
Got a flat the other day and needed a new tire, oil change and inspection and they got me in the day after I called quick and easy appointment thanks to Bryce and the team at West Herr Honda. Thanks a change and inspection and they got me in the day after I called quick and easy appointment thanks to Bryce and the team at West Herr Honda. Thanks a lot guys! More
by brandon
Employees Worked With
Bryce
December 15, 2025
I had an issue with my windshield fluid not dispensing and the service department was able to get my vehicle in quickly and replace a faulty fuse to fix the issue. Great service! Give West Herr Honda a c and the service department was able to get my vehicle in quickly and replace a faulty fuse to fix the issue. Great service! Give West Herr Honda a call for your auto service needs. They are very responsive, thorough and friendly! More
by BethG
Employees Worked With
Justin Taber
November 28, 2025
The salesman was a good guy and personable, but I didn't get treated well by the Business Manager. Just keep good notes of all negotiations. They also were about three days late on promised delivery date get treated well by the Business Manager. Just keep good notes of all negotiations. They also were about three days late on promised delivery date. FYI, we bought the car one year ago and the tread on the Bridgestone tires just barely passed inspection with a mileage of 20800. And there is no warranty on the tires and was told not to expect more than 25000. Bridgestone used to be a good brand and that is no longer the case. More
by tcurtin56
Employees Worked With
Tony Paterniti
November 17, 2025
Work is thorough and is completed in very reasonable amount of time. Service writers respond to questions addressing any concerns completely. They price jobs, according to the service writers, by Honda’ amount of time. Service writers respond to questions addressing any concerns completely. They price jobs, according to the service writers, by Honda’s book which apparently inflates the labor. For example, my repair order was open for 48 minutes but I was billed for 152 minutes. More
by Rifleman
Employees Worked With
Justin Taber
November 06, 2025
Tommy Graham, Vito and Chris were wonderful to work with. Tommy understood exactly what was important to me, car wise and financially and made things happen for me. Thank you to the Team at West Herr Honda o Tommy understood exactly what was important to me, car wise and financially and made things happen for me. Thank you to the Team at West Herr Honda of Canandaigua, it was a pleasure doing business with you! More
by MSmith
Employees Worked With
Tommy Graham
November 06, 2025
A terrific buying experience with Ted Baylon, our salesman at West Herr Honda of Canandaigua. Friendly, personable, knowledgeable, with a no-pressure approach.... Ted was one of the finest salesmen salesman at West Herr Honda of Canandaigua. Friendly, personable, knowledgeable, with a no-pressure approach.... Ted was one of the finest salesmen we've ever worked with. Highly recommended! Also had a good experience with the Finance Mgr., Joe Ingrassio. More
by gregguy3
Employees Worked With
Ted Baylon, Joe Ingrassio
