West Herr Honda of Canandaigua
Canandaigua, NY
Filter Reviews by Keyword
By Type
Showing 483 reviews
2011 Honda Element We worked with Sean Rankin. He was extremely helpful with a positive attitude. Everything was ready on time and the car was personally detailed by Sea We worked with Sean Rankin. He was extremely helpful with a positive attitude. Everything was ready on time and the car was personally detailed by Sean. More
Great Experience We just purchased our 7th vehicle from Ontario honda, and our 6th from Tony. He is a wonderful man to work with. Will be back again! We just purchased our 7th vehicle from Ontario honda, and our 6th from Tony. He is a wonderful man to work with. Will be back again! More
First car from dealership, best experience I tell everyone, this was one of the best dealership experiences I've had and I've had a few. It was easier than buying an airplane ticket online! I tell everyone, this was one of the best dealership experiences I've had and I've had a few. It was easier than buying an airplane ticket online! More
Two cars, so far....... Tony DeTraglia made my experience with leasing stress free and enjoyable. I have leased two cars from Ontario Honda and will continue to see Tony when Tony DeTraglia made my experience with leasing stress free and enjoyable. I have leased two cars from Ontario Honda and will continue to see Tony when the time comes to lease/buy again! Stefanie was also helpful and friendly while explaining the financial details! More
Excellent service Tony was friendly, helpful, & accommodating in scheduling appointments. Stephanie was professional while reviewing details of the contract. We have no Tony was friendly, helpful, & accommodating in scheduling appointments. Stephanie was professional while reviewing details of the contract. We have now purchased two vehicles from this dealership & we chose to work with Tony for both sales given his approach & follow up after our first purchase. We have a long history with Honda vehicles (6 in total). More
7 cars from Ontario Honda We have purchased seven cars from Ontario Honda. We still own four, and love them all. We appreciate Ontario Honda, and especially Tony DeTraglia. Ton We have purchased seven cars from Ontario Honda. We still own four, and love them all. We appreciate Ontario Honda, and especially Tony DeTraglia. Tony made the car buying experience easy and enjoyable. Since Honda is unlikely to disappoint me in the future, I can't imagine why we would buy from anyone else. The service department is also excellent. Oil changes are easy because an appointment is not needed. And regular maintenance is manageable because the staff is friendly and informative. More
love my car It may have taken me a few months to figure it out but I am so happy with my new CRV! Thanks Sean for your hep and patience :) It may have taken me a few months to figure it out but I am so happy with my new CRV! Thanks Sean for your hep and patience :) More
excellent customer service While shopping for a vehicle I dealt with a lot of "car salesman types" trying to make their next sale. Although I have decided that financially I wil While shopping for a vehicle I dealt with a lot of "car salesman types" trying to make their next sale. Although I have decided that financially I will be waiting to buy my next vehicle, the first and only place I plan on buying that vehicle from is Ontario Honda in Canandaigua. While every other dealership I dealt with was just trying to get a quick sale and could have cared less when they found out I was shopping in advance ( I plan on purchasing a new car next year) Randy from Ontario was more interested in making me a long time customer. He took the time out of his schedule to personally show me a couple of vehicles that I was interested in ( not what he thought would be best for me) and explained to me what I would need when I was ready to buy. Knowing how the sales industry works, I know that this meant he might have lost potential customers that would make him immediate money. In our economy and world today we have so many trying to make a quick buck and not looking at the big picture, Randy reassured my confidence that there are still good salesman out there that actually care about the customer and not just themselves. He is a true asset to the business. More
Our second lease with Ontario Honda Our lease was about to expire and we walked in to Ontario Honda not sure of what we wanted to do. Tony gave us an offer we couldn't refuse. Within an Our lease was about to expire and we walked in to Ontario Honda not sure of what we wanted to do. Tony gave us an offer we couldn't refuse. Within an hour we leased a new Honda Civic and walked out happier than we could imagine! There was no going back and forth and no pressure. Not only did we leave with a new car, our payments went down much below our budget. I can't say enough about this dealership! More
Our 24 year experience We have shopped at Ontario Honda since 1990. They have consistently provided us with excellent service and sound advice when we needed to purchase. Th We have shopped at Ontario Honda since 1990. They have consistently provided us with excellent service and sound advice when we needed to purchase. This quality goes from the time we call thru the sales manager. Its comforting to know you are a valued customer instead of another sale. Why shop someplace else? More


