West Herr Mazda of Canandaigua

I've been a long time customer of another car dealership in the Rochester area. I've always found them to be honest, fair, was easy to deal with. However, when I went to West Herr Mazda I was amazed with a in the Rochester area. I've always found them to be honest, fair, was easy to deal with. However, when I went to West Herr Mazda I was amazed with a sales team that was focused on getting me the best deal and making sure that I was happy with the vehicle choice that I was making. As part of the process, I asked to meet with the service folks. Both of the service managers that I met were amazingly friendly, open and honest. The finance person made things easy. The gentleman who sells the dealer aftermarket things like the warranty and the ceramic coating was clear and concise about the options but did not push them them or try to sway me in either direction. If you are looking for a place to get an honest and fair deal from West Herr is a great dealership to do business with. When I walked in I wasn't sure if I was going to buy a vehicle or not. However, once I made the decision to purchase the vehicle, West Herr was able to prepare it and have it ready for me by the end of the day. More

Customer service here is always superb. Kind people who take the time to answer questions and communicate effectively. Kind people who take the time to answer questions and communicate effectively. More

This was by far the best car buying experience we’ve ever had! Tarah, Tamara, Bill and everyone else we met along the way could not have been nicer! No pressure, super helpful, excellent communication withou had! Tarah, Tamara, Bill and everyone else we met along the way could not have been nicer! No pressure, super helpful, excellent communication without being annoying. Did all the work with insurance and the DMV and found a plan rate that beat our credit union. Well worth the drive to Canandaigua! We are West Herr customers from now on! More

Bought my first ever CX-50 in July from Chris at West Herr and then decided that I needed something a little smaller. Called him up and he found me a CX-5 that hit all the marks that I was looking for. Herr and then decided that I needed something a little smaller. Called him up and he found me a CX-5 that hit all the marks that I was looking for. In and out just like before. I highly recommend West Herr Mazda and Chris to anyone looking for a new vehicle. Too bad they do not sell trucks there. More

Every person I interacted with at this dealership was friendly and knowledgeable. They went out of their way to go above and beyond for me to make my purchase as easy as possible. Vehicle was as describe friendly and knowledgeable. They went out of their way to go above and beyond for me to make my purchase as easy as possible. Vehicle was as described, they valued my time, simply superb. Special thanks to Tarah and Rafa! More

We had a great time at the Mazda dealer buying a great car from the salesman and the other staff at the dealership great job car from the salesman and the other staff at the dealership great job More

I was treated very well by Marcus and West Herr The people in service are nice and professional people in service are nice and professional More

Professional, courteous service and reliable repairs. I would return to West Herr and would recommend Service. I would return to West Herr and would recommend Service. More

Professional,friendly, caring group of people. I would have liked to see the salesman Chris come out to ask how things were going with my car. I would have liked to see the salesman Chris come out to ask how things were going with my car. More

Marcus was very knowledgeable and helpful. Got all my concerns addressed. Jeremy diagnosed my battery problem and it was taken care of Got all my concerns addressed. Jeremy diagnosed my battery problem and it was taken care of More