West Herr Mazda of Canandaigua

Our new CX-5 2015 I have been driving the CX-5 since mid-February and I love how it handles in the snow! I commute to Rochester 4x/week and it handles well and I feel I have been driving the CX-5 since mid-February and I love how it handles in the snow! I commute to Rochester 4x/week and it handles well and I feel safe. Joe and Chris were very professional and answered all my questions. Also, I feel that I received a fair purchase price for the vehicle as well as my "trade-in". I have been "shopping" for a new vehicle for months and test drove the CX-5 in the summer which Jill answered my questions at that time. The real "test" occurred when I drove the vehicle in the winter and loved how it handled our NY snowy roads! Thanks to all at the Onterio Mazda dealership! More

CX 5 purchase Bought a 2015 CX-5. I dealt with Joe and Chris. They were more like old friends than sales people. I think this dealership is one of the best kept se Bought a 2015 CX-5. I dealt with Joe and Chris. They were more like old friends than sales people. I think this dealership is one of the best kept secrets in our area. Good quality vehicles and knowledgeable staff. They know what customer service is. More

Love our new 2015 Mazda 3! We are extremely happy with our new car purchase from this dealership! We greatly appreciate our sales consultant Christopher was more than patient wi We are extremely happy with our new car purchase from this dealership! We greatly appreciate our sales consultant Christopher was more than patient with us and he went above and beyond to make this purchase effortless. Everyone we worked with was very kind and courteous, knowledgeable, honest and forthright. What a perfect "fit" this was for us. They had everything we were looking for and more. We highly recommend this dealership to everyone! Sincerely, Jennifer & Michael Heckman More

Car purchase Friendly, knowledgeable without pressure to make a purchase. Appreciated all the people we worked with giving us space for private conversation to mak Friendly, knowledgeable without pressure to make a purchase. Appreciated all the people we worked with giving us space for private conversation to make our decisions More

Used Car Purchase I had originally bought my 1999 5 from Ontario and have been very pleased with how this dealership treats customers like family. Always been honest an I had originally bought my 1999 5 from Ontario and have been very pleased with how this dealership treats customers like family. Always been honest and straight forward. I recently purchased a used Miata from them and the experience was the same as when I bought the 5. The few concerns I had were addressed, and everything went very smooth. Excellent place to do business. More

Nice people to work with I was treated as a friend and had all my questions answered. Each contact had good knowledge of their field and were pleasant to work with. I was treated as a friend and had all my questions answered. Each contact had good knowledge of their field and were pleasant to work with. More

In for Service, Out Purchasing a Certified Used Mazda3 I went in to replace a low beam bulb on my beloved 2008 Mazda3 (with 129,000 miles). At my age and with my health, I thought maybe I should be lookin I went in to replace a low beam bulb on my beloved 2008 Mazda3 (with 129,000 miles). At my age and with my health, I thought maybe I should be looking at another car with way fewer miles. I asked Christopher Jay if he had a used Mazda3 and he immediately showed me a good looking 2011 Mazda3 with 38, 000 miles and Mazda Use Car Certification. While my low beam was replaced, we discussed warranties, interest rate, down payment, trade in and monthly payment. He had already urged me to test drive it, which I did and that went really well. The deal was made in about an hour, after talking with Chris and also talking with Joe Cordeiro (Manager), and Stefanie Northrup who set up details of when to pick up the car and gave me a whole lot of information on paper. They also had me talk to Dave in service whom I have worked with for all the service on my 2008 Mazda. I really like the service there. So, I now have the 2011 Mazda3 which I love. The warranties are like with new cars, and feels like a new car. I have to laugh though that because of a burned out low beam bulb, I ended up purchasing a Mazda Certified Used Car. Bravo to Mazda! More

Love my new car I had the misfortune of needing a new car after my 2-year-old car was totaled in an accident. I chose the same dealer family as before, Ontario Honda- I had the misfortune of needing a new car after my 2-year-old car was totaled in an accident. I chose the same dealer family as before, Ontario Honda-Mazda, because they have great customer service, including free loaner cars (people who live alone need that). My previous car was a Mazda 2, and the one before that was a Honda Fit, and those were the two cars I considered this time around. The Honda Fit had some wonderful features, but for that reason it cost more. The Mazda 2 is a fun little car, peppy and the right size for me, and the price was right. I did purchase the optional extended warranty (it has served me well in the past), and a bluetooth kit. Bluetooth came standard with the Honda Fit, but so did some other features that I didn't need or care about. My sales rep, Jill Haddock, was personable, very knowledgeable, and was able to track down a vehicle in my preferred color and configuration, which had to be transferred from another city. More

Mazda 3 I was skeptical when I went to the dealer. Wasn't sure I wanted the Mazda. Jill showed me the Mazda 3 and I drove it and with her description of the c I was skeptical when I went to the dealer. Wasn't sure I wanted the Mazda. Jill showed me the Mazda 3 and I drove it and with her description of the car and what it could do I feel in love. I couldn't be happier with the deal or with Jill and Joe for making me a part of the Mazda family. Zoom, Zoom More

New car in 24 hours! I traded my '04 Saab (original owner) with 95k for a 2015 Mazda 6. My Saab needed $2k in repairs but somehow I still got $5k in a trade. Negotiations I traded my '04 Saab (original owner) with 95k for a 2015 Mazda 6. My Saab needed $2k in repairs but somehow I still got $5k in a trade. Negotiations were fun, friendly and high spirited but never confrontational. In 24 hours, I drove my new car away from the point in time I walked in to start negotiations. In '08, I purchased an SUV from this dealership and felt I was treated very well and I know the service department is excellent. Even though I must travel 25 miles and there's a Mazda dealership in my town - Ontario Mazda is my first choice. Once again, I'm delighted. More