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West Herr Mazda of Canandaigua

Canandaigua , NY

4.9
89 Reviews

2337 Rochester Road

Canandaigua , NY

14425

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Showing 89 reviews

June 21, 2023

Chris Jay helped us purchased a new Mazda CX5. He was very thorough with the features of the car, let us test drive on our own and answered all of our questions. Justin the General Manager was hel More

by sydneelawson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin, Nick, Christopher Jay
May 17, 2023

Just went over 100,000 miles on my 2014 CX-5 so I scheduled a C service at the Canandaigua Mazda location. Mindy was great - scheduled an appointment and kept me up-to-date with needed repairs. I p More

by Anne
Recommend Dealer
Yes
Employees Worked With
Mindy and Service Dept
April 02, 2023

Very accommodating, easy to work with, met all my expectations of how a new car purchase should go. Overall fantastic experience! More

by HappyCX50Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Forbes
January 09, 2023

Caleb Mitchel did a great job and had excellent follow through after the sale also. More

by Reginaholtz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamar Coleman from West Herr Honda was also amazing and is the reason that I sought out West Herr Mazda!
January 06, 2023

I had a couple accessories installed on my Civic. The staff couldn’t have been more helpful. Also, the building was spotless and had a very comfortable waiting area. I will definitely return. More

by swjones50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Mitchell, Michael Reese
December 08, 2022

So many adjectives can describe this team. Jus let a few include, kind, professional, knowledgeable, caring, patient, and AMAZING! If you want to work with good people, come here! They will ta More

by Lexi.Clayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Desautels, Justin Latorre, Corey
October 06, 2022

We just purchased a car from West Herr Mazda of Canandaigua. The process was terrific and seamless. Chris Jay drove from Canandaigua to the Williamsville West Herr Toyota dealership to start the pr More

by Kevinjhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cordeiro, Christopher Jay, Jeffrey Foley, Michael Reese, Sara Hoagey
August 26, 2022

I took my 2017 CX-5 for a C service, an inspection and an oil change. I needed new brakes and I had to have a new filter installed due to a critter living in my CX-5! The information was shared with me in a More

by 🚗 Life is good!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarah, Jeff, Bill and Desiree
August 03, 2022

West Herr service was excellent! Very easy to make the appointment and minimum wait time! Suggestion - send only one service reminder. I received a reminder every day for five days. More

by walter.kayser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees not listed.
April 14, 2022

The staff was friendly and knowledgeable and the service was completed in a timely manner. More

by Jimkowba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fernandez
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