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West Hills Chrysler Jeep Dodge

Bremerton, WA

4.6
1,277 Reviews

900 W Hills Blvd

Bremerton, WA

98312

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Showing 1,277 reviews

July 16, 2023

We purchased a new truck and located them through AutoTrader.com. They have us a good experience and a great value. Adam did a nice job of getting us through the somewhat long process of buying a new More

by Imrama2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 17, 2023 -

West Hills Chrysler Jeep Dodge responded

Imrama, thank you for choosing West Hills Chrysler Dodge Jeep Ram and taking the time to leave us a positive review! We're glad that Adam provided you with a good experience during your truck purchase. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Drive safely!

July 14, 2023

Service was precise you can get in extra details of what you want done and the service girl Raeleen listens and will double check that it is getting looked at and that the work is done. Thank you for the at More

by sphynx_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raeleen service department
Jul 17, 2023 -

West Hills Chrysler Jeep Dodge responded

Thank you for the kind words! We're glad to hear that Raeleen provided excellent service and paid attention to detail. We appreciate your feedback and hope to see you again at West Hills Chrysler Dodge Jeep Ram!

June 16, 2023

I really enjoy service and great customer service. Overall I enjoying going there overall Love it More

by hyonyi70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 19, 2023 -

West Hills Chrysler Jeep Dodge responded

This is what we love to hear! Thanks for supporting West Hills Chrysler Dodge Jeep Ram with a fantastic review!

June 06, 2023

Customer Service was great. Colin kept me updated on the status of my vehicle and my vehicle service was completed earlier than expected. More

by chos671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Jun 06, 2023 -

West Hills Chrysler Jeep Dodge responded

We're thrilled to hear that you had such a wonderful experience with our team at West Hills Chrysler Dodge Jeep Ram! It's great to know that Colin provided excellent customer service and was able to get your vehicle serviced so efficiently. Thank you for sharing your feedback with us!

May 29, 2023

Dallas drove down to pick up vehicle in Longview, WA on Monday, sold it on Tuesday, picked up vehicle on Friday, Excellent experience! More

by rwburkey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dallas Howell
May 30, 2023 -

West Hills Chrysler Jeep Dodge responded

We're thrilled to hear that Dallas provided you with an excellent car-buying experience at West Hills Chrysler Dodge Jeep Ram! Thank you for taking the time to share your positive feedback with us. Safe travels in your new vehicle!

May 03, 2023

james was very helpful as well as everyone else i delt with, i had some concerns about a couple of things idroped the truck off was given a rental top notch service costermer service was great More

by homey48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Underwood, Alex Freeman
May 03, 2023 -

West Hills Chrysler Jeep Dodge responded

We appreciate you taking the time to share your experience with us at West Hills Chrysler Dodge Jeep Ram! We are thrilled to hear James and our team were helpful and provided top-notch customer service during your visit. Thank you for trusting us with your truck, and please don't hesitate to reach out if we can assist you in the future.

April 28, 2023

Great customer service from SusanMarie. She went above + beyond to keep me informed of what was going on + even tried to get me a rental. When things didn't work out, she rescheduled me, at More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SusanMarie
Apr 28, 2023 -

Kathryn responded

X

May 01, 2023 -

West Hills Chrysler Jeep Dodge responded

Kathryn - We are ecstatic to read this stellar review! Susan is a great asset to our team and we feel lucky to have her and many other top-notch employees! We thank you for your business and support and hope to see you down the road. Wishing you many safe and happy miles ahead, from your friends at West Hills Chrysler Dodge Jeep Ram.

April 27, 2023

Dallas, our salesman, worked extremely hard to find us exactly what we wanted. He was very personable and friendly. We are very happy with our car. More

by GMAJUDY
Recommend Dealer
Yes
Employees Worked With
Dallas Howell
Apr 27, 2023 -

West Hills Chrysler Jeep Dodge responded

We're so glad to hear that Dallas was able to help you find exactly what you were looking for! It's great to know that his friendly and personable service made your experience at West Hills Chrysler Dodge Jeep Ram a positive one. Thank you for sharing your feedback with us!

April 21, 2023

The work and staff are perfect. Unfortunately the wait time (one week for me but lots to do) without a loaner car was not fun. Also as other dealerships do, I wish a diagnostic (I More

by Amelyn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hudson
Apr 24, 2023 -

West Hills Chrysler Jeep Dodge responded

We appreciate your feedback, Amelyn, and are glad to hear that our staff provided you with perfect service. We apologize for the long wait time and inconvenience of not having a loaner car, and will take this into consideration for future improvements. Thank you for choosing West Hills Chrysler Dodge Jeep Ram for your vehicle needs. If you would like to discuss anything further, please feel free to contact me directly. Thank you, Bret Underwood - General Manager - 360-377-4418 - bunderwood@haselwood.com

April 08, 2023

The experience was good overall and we got the car the day we walked in. We got a used car (2017 MY). Although the car is sold “as-is” and we sign for the “condition” of the car, I think it should not h More

by jfxavier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Hundson
Apr 18, 2023 -

West Hills Chrysler Jeep Dodge responded

I am sorry that some items were overlooked during your purchase. We strive to equip our guests with top-of-the-line vehicles and we will use this feedback to improve moving forward. If there is anything else we can do to assist you from here on out, please give me a call directly. Thank you, Bret Underwood - General Manager - 360-377-4418 - bunderwood@haselwood.com

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