
West Hills Chrysler Jeep Dodge
Bremerton, WA
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We purchased a new truck and located them through AutoTrader.com. They have us a good experience and a great value. Adam did a nice job of getting us through the somewhat long process of buying a new AutoTrader.com. They have us a good experience and a great value. Adam did a nice job of getting us through the somewhat long process of buying a new vehicle. The dealership was clean and a comfortable environment. More
Service was precise you can get in extra details of what you want done and the service girl Raeleen listens and will double check that it is getting looked at and that the work is done. Thank you for the at you want done and the service girl Raeleen listens and will double check that it is getting looked at and that the work is done. Thank you for the attention to detail and nice friendly personality. More
Customer Service was great. Colin kept me updated on the status of my vehicle and my vehicle service was completed earlier than expected. Colin kept me updated on the status of my vehicle and my vehicle service was completed earlier than expected. More
james was very helpful as well as everyone else i delt with, i had some concerns about a couple of things idroped the truck off was given a rental top notch service costermer service was great with, i had some concerns about a couple of things idroped the truck off was given a rental top notch service costermer service was great More
Great customer service from SusanMarie. She went above + beyond to keep me informed of what was going on + even tried to get me a rental. When things didn't work out, she rescheduled me, at She went above + beyond to keep me informed of what was going on + even tried to get me a rental. When things didn't work out, she rescheduled me, at my convenience, + introduced me to the person taking over on that date. She was pleasant + accomodating. More
Dallas, our salesman, worked extremely hard to find us exactly what we wanted. He was very personable and friendly. We are very happy with our car. exactly what we wanted. He was very personable and friendly. We are very happy with our car. More
The work and staff are perfect. Unfortunately the wait time (one week for me but lots to do) without a loaner car was not fun. Also as other dealerships do, I wish a diagnostic (I Unfortunately the wait time (one week for me but lots to do) without a loaner car was not fun. Also as other dealerships do, I wish a diagnostic (I had 3) would be waived when you get the always expensive fix done there. Starting with a bill of 800 before any work just for diagnostic is brutal and unnecessary. More
The experience was good overall and we got the car the day we walked in. We got a used car (2017 MY). Although the car is sold “as-is” and we sign for the “condition” of the car, I think it should not h day we walked in. We got a used car (2017 MY). Although the car is sold “as-is” and we sign for the “condition” of the car, I think it should not have been handed over with one brake light not working (would have been embarrassing if we were stopped by a cop for not having a light on the way from the dealer “. I bought a light bulb and replaced it myself. Cost just 8$. Left mirror cover and indicator light in it was cracked as well. I think these safety issues need to be fixed before selling the car. More