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West Hills Mazda

Bremerton, WA

Overview
Reviews
4.6
264 Reviews
Call Dealership (360) 616-3279
View Awards

1000 Oyster Bay Ave S,

Bremerton, WA

98312

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Showing 264 reviews

November 07, 2025

It was stress free and people were very kind. Salesperson(John)was patient and answered questions with easy to understand. They were helping us long hours but they kept very professional till More

by jungn88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. John Henry and finance depatment.
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Nov 07, 2025 -

West Hills Mazda responded

Thank you for your kind words! We're thrilled John and our team made your experience stress-free and professional at West Hills Mazda.

November 04, 2025

Great, from my appointment set up to the completion of my maintenance, fast and very professional. More

by Tigretx02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brase, Chad Bass
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Nov 04, 2025 -

West Hills Mazda responded

Thank you for sharing your positive experience with West Hills Mazda, Tigret!

October 02, 2025

I am a returning customer - the dealership has always been responsive and customer oriented. I purchased a new Mazda 2025 More

by Bluttrell54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, service department
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Oct 03, 2025 -

West Hills Mazda responded

Thank you for being a loyal customer and for choosing West Hills Mazda again! Enjoy your new 2025 Mazda!

September 17, 2025

We just don’t get a good feeling when u walk in … they seem to be annoyed when u ask a question. To be honest I am looking for a place to have our oil changed. More

by Rotberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Sep 19, 2025 -

West Hills Mazda responded

I'm very sorry if we gave the wrong impression. We value every customer and would love another chance to assist you. If you're open to it, please consider reaching out. Thank you, Clayton Crittenden - General Manager - (360) 616-3703

September 16, 2025

Chance helped us thru the whole experience. He is really a great guy! He even helped us figure out how to work the radio. More

by lynzuvela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Zachary Re
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Sep 17, 2025 -

West Hills Mazda responded

Thank you for choosing West Hills Mazda, and for recognizing Chance's support! We hope you enjoy your new car and all its features. See you next time!

September 06, 2025

I. Took my CX 50 in for service, and it was fast, efficient, and David was most courteous. It was easy. More

by nancysmonkies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept David 5 stars
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Sep 08, 2025 -

West Hills Mazda responded

We're glad to hear that David made your service visit smooth and efficient at West Hills Mazda Service Center. Safe travels in your CX-50!

September 04, 2025

David in the Service Department got me right in for my service on my Mazda CX5. He was knowledgeable and helpful . More

by Lisa T
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David
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Sep 04, 2025 -

West Hills Mazda responded

Hi Lisa, thank you for sharing your experience with David and our service team! Your feedback means a lot to all of us at West Hills Mazda. See you next time!

August 29, 2025

Fast, professional service. Answered all my questions I had about previous services and future services that were recommended. They did service in less time than originally qu More

by Lloydh3553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin from service
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Sep 02, 2025 -

West Hills Mazda responded

We are delighted to hear that our team at West Hills Mazda made your visit so seamless and efficient, from start to finish. Making sure our customers are informed and comfortable is a priority for us. Thank you for your feedback! We’re here when you need us down the road!

May 29, 2025

Well run, solid operation. Great service in all departments. Easy and pleasant to work with too. More

by lewisfgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in Service.
Report | Print
May 30, 2025 -

West Hills Mazda responded

Reviews like this one make our day, Lewis! Thanks from the West Hills Mazda team.

April 10, 2025

Excellent customer service and my vehicle was done as stated by the service rep. Great work West Hills Mazda!!! More

by B man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Apr 11, 2025 -

West Hills Mazda responded

Thank you for the fantastic feedback! We're delighted to hear that our team at West Hills Mazda provided excellent customer service and met your expectations. We appreciate your support!

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