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West Hills Mazda

Bremerton, WA

4.6
255 Reviews

1000 Oyster Bay Ave S,

Bremerton, WA

98312

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Showing 255 reviews

December 08, 2020

Everyone at West Hills Mazda was very gracious to my husband and I. I felt very comfortable from the very beginning and quite a few times a good laugh also. Very much appreciated Daniel’s expertise on More

by moirajmcdonough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ostrove, Daniel Clarke
Dec 09, 2020 -

West Hills Mazda responded

Thank you, Moira, for the amazing review! We are glad we could make you feel comfortable during your car buying experience!

December 05, 2020

Nice service and good deals. It took a good amount of time and paper signing to get it done, but that's how things work, and I'm pleased with their service. More

by Sky.105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Suyat
Dec 07, 2020 -

West Hills Mazda responded

Thank you for the kind review!

December 04, 2020

I would refer magdy and hailie Hughes. They were amazing. Had many issues getting a vehicle, however hailie and magdy were truly amazing. Of you ever want a car go see hailie. More

by Alyshasevier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Hailie Hughes
Dec 07, 2020 -

West Hills Mazda responded

We are sorry that you had some issues getting into a vehicle but are glad that it worked out in the end. We hope to have the opportunity to help you again.

November 30, 2020

Daniel Clarke immediately started to work on my need to purchase a small SUV. I told him I wanted to compare the Mazda Toyota and Honda. We talked about what I must have in my new vehicle. The next day he More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan from finance Dept, Daniel Clarke
Dec 01, 2020 -

West Hills Mazda responded

Thank you for the wonderful feedback! We are glad that you are pleased with your experience with us!

November 20, 2020

Johnathan was very informative, patient, helpful and accomodating which we appreciate. He went above and beyond what most salesmen would normally do. We were impressed! More

by Matildabbu58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bass
Nov 23, 2020 -

West Hills Mazda responded

Thank you for reviewing your experience with us! We are glad to hear that you were impressed!

November 18, 2020

Hailie Hughes was awsome,very nice , easy to talk too, Chad Bass took the edge off and made it very easy for a 1st time buyer, More

by Juiced
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Hailie Hughes
Nov 18, 2020 -

West Hills Mazda responded

Thank you for the kind feedback!

November 12, 2020

It was a pleasure having Justin assist me with my purchase. I have full comfort in the process from looking for the right car and giving the right options for me, to settling the deal. I had no hesit More

by Nicko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don , Justin Suyat
Nov 13, 2020 -

West Hills Mazda responded

Thank you, Nicko, for the incredible review of your car buying experience!

November 12, 2020

My car was left at the dealership for nine days to replace an EGR Valve. Mr Cameron promised to call me on the ninth day to give me an update. No call was received. My car still awaits repair and I More

by Mark
Customer Service
Recommend Dealer
No
Employees Worked With
Cameron
Nov 16, 2020 -

West Hills Mazda responded

We apologize for leaving you feeling dissatisfied with your experience with us, Mark. Our General Manager has been notified of this and should be reaching out to you in hopes of moving your experience in a more positive direction. We are sorry for any inconvenience or stress that we may have caused and look forward to working together towards a solution.

November 12, 2020

I am beyond grateful for the positive experience that West Hills provided me! The knowledge, patience, and special deals everyone offered made it super simple to decide on a car. thank you! More

by johanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Clarke
Nov 13, 2020 -

West Hills Mazda responded

Johanna, we appreciate you and your positive feedback!

November 03, 2020

Professional. Friendly. Dedicated. I left with EXACTLY Professional. Friendly. Dedicated. I left with EXACTLY what I was looking for. Daniel had my perfect car match within minutes of us arriving. He and More

by elandes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bass, Daniel Clarke
Nov 03, 2020 -

West Hills Mazda responded

Thank you for the amazing review and recommendation! We are glad to hear that you found us to be professional, friendly, and dedicated!

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