
West Hills Mazda
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 255 reviews

Kia was wonderful helping me with all new computer tech stuff. She explained the entire vehicle and procedure of purchase. Chad is a great finance officer. It was a very busy day for the dealership and he stuff. She explained the entire vehicle and procedure of purchase. Chad is a great finance officer. It was a very busy day for the dealership and he had literally no breaks pressing on to process us through. His wit and humor was never failing. I would work with again and recommend both Kai and Chad to represent your dealership. Saturdays service crew and manager were awesome. They are the reason I happily met Kai and Chad. Very comfortable dealership to do business with. Sincerely, Happy Mazda owner! Linda More
My experience was outstanding. Jaden was awesome and so attentive. I had been looking at the 2021 CX-5 and Jaden informed me about some changes Mazda was making on the 2022’s showe Jaden was awesome and so attentive. I had been looking at the 2021 CX-5 and Jaden informed me about some changes Mazda was making on the 2022’s showed me some pictures and I was hooked I knew that was what I wanted, however they did not have any on the lot but some were coming in soon. Jaden and the sales manager Zachary kept me up to date on the time line every week until my car arrived. I however am not surprised this was my 8th car I have purchased from the West Hills. Thank you everyone and the quick in and out with Magdy in finance. More
Malachi was exactly the type of sales rep I want to work with when buying a car..I was looking for my next vehicle, after 12 years with my very functional and comfortable Odyssey. I realized that I didn't n with when buying a car..I was looking for my next vehicle, after 12 years with my very functional and comfortable Odyssey. I realized that I didn't need to have a vehicle that could be a truck and I wanted the current safety upgrades and AWD. 12 years older, comfort/noise were higher priorities for my future passengers and me. I had never considered a mazda and a friend said check it out. Malachi came out and introduced himself as I drove on the lot that morning with no appointment. Any question he did not have an answer for he said so, made a mental note of and got an answer while I was still there. After test driving several cars, not just Mazda, with him, scouring the other lots, and going over all the Cx5 capabilities I knew this was the car that I was going to purchase. It outperformed everything else I asked to see. After going home for more homework, checking with people who had mazda experience, researching West Hills community involvement, I knew not only what I wanted to down to the trim package but that I wanted to buy it there with WH and Malachi. I would not have bought the Cx5 without his candid and clear presentation. Car hunting has never been a fun experience for me. This was...And knowing that they had no extra dealer sticker mark ups was the last check for me. Malachi and their approach was that they wanted me to find the car that worked for me. I did commit and buy the car I wanted to a T without another test drive. They didn't try to sell me something that was "kind of close". When new and used cars are in such limited supply, it was reassuring to have someone whose priority was my satisfaction with the car I purchased. I am over the moon. More
The overall buying experience was very pleasant. Not to pushy, were not afraid to say they did know something but would find out. That honesty is what brought me back. Not to pushy, were not afraid to say they did know something but would find out. That honesty is what brought me back. More
Our salesman was extremely professional and helpful. My wife and I were hesitant on buying a reliable vehicle and Malachi was very knowledgeable on what vehicle would be a good fit for our family. My wife and I were hesitant on buying a reliable vehicle and Malachi was very knowledgeable on what vehicle would be a good fit for our family. More

Kai was amazing not pushing like other people. very respectful and very fun and helpful. And when I said I didn't really like something she helped me find something else. And when we did find some very respectful and very fun and helpful. And when I said I didn't really like something she helped me find something else. And when we did find something she listened to me when I said there was a wired nose. This was my first time buying from a dealership but she made the experience really enjoyable. And she helped me find the perfect car for me with everything I wanted. So thank you again More
I can’t say enough good things about Malachi. He is bar Nunn one of the best salesman I have ever worked with. He is so knowledgeable, has great follow-through, and is very kind. Unfortunately He is bar Nunn one of the best salesman I have ever worked with. He is so knowledgeable, has great follow-through, and is very kind. Unfortunately West Hills inventory left much to be desired. At the time I was shopping there were only 3 to 4 new cars on the lot. I was also frustrated by the fact that the dealership refused to let me know what the Costco discount was. Where I ultimately purchased MyMazda, I was told over the phone immediately. I was pleased to find at Mazda of Everett that there was an extensive inventory from which I could choose. They made the process seamless. And… They were much less expensive than what we were quoted at West Hills. More
I really appreciate how he showed us a lots of different cars and was very helpful on checking in each car . I appreciate his great attitude and time ! Thank you again ! cars and was very helpful on checking in each car . I appreciate his great attitude and time ! Thank you again ! More

Kiana was by far the best salesperson I've ever dealt with, very knowledgeable and found the answers to all my questions. She and Chad made buying a truck a good experience! I'd recommend anyone buy a ve with, very knowledgeable and found the answers to all my questions. She and Chad made buying a truck a good experience! I'd recommend anyone buy a vehicle from them. More