West Houston Hyundai
Houston, TX
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Just fine. I have bought five new Hyundai Sonatas and Elantras for my family and myself in the last five years from Hub Hyundai. It has always been a pleasure t I have bought five new Hyundai Sonatas and Elantras for my family and myself in the last five years from Hub Hyundai. It has always been a pleasure to work with Nick and the others. More
my review did most of business over the phone, Cory was great when we met him in person. and he drove the car to San Antonio to deliver it to us after the repai did most of business over the phone, Cory was great when we met him in person. and he drove the car to San Antonio to deliver it to us after the repaint of the bumper. More
Outstanding experience. All of the people at Hub with which I came into contact (salespersonnel and other individuals) were all helpful and friendly. I was impressed with al All of the people at Hub with which I came into contact (salespersonnel and other individuals) were all helpful and friendly. I was impressed with all of the people I met at this dealership. More
Returning Customer There is a reason why consumers return for future purchases. It is solely due to customer service. There was on hiccup with the finance manager that There is a reason why consumers return for future purchases. It is solely due to customer service. There was on hiccup with the finance manager that did not go well but my salesman Nick Gonzales and his Mamager, Adam Buksch helped to smooth things over and once again make me a happy customer. Thank you for your dedication and caring about your customers. More
poor Shifty finance personnel, trying to sneak in unwanted items. Taking 3 weeks to process the loan and payoff of trade in vehicle. After buying 6 previ Shifty finance personnel, trying to sneak in unwanted items. Taking 3 weeks to process the loan and payoff of trade in vehicle. After buying 6 previous vehicles from HUB, this time proved I would never visit this dealership again More
Proud New Hyundai Owner My curiosity of how Hyundai is known to be a respectable company is what led me to drive in to the dealership. As any consumer, my wife and I did our My curiosity of how Hyundai is known to be a respectable company is what led me to drive in to the dealership. As any consumer, my wife and I did our home work to select our new vehicle and since we are new parents, we wanted to make sure that the vehicle had enough safety features and reliability for our future family road trips. The moment I drove in to the dealership I felt no pressure on committing to sign any papers. Chris, our salesman, LISTENED, something that many other salespeople fail to do. He took the time to explain what vehicles offer what, guided us to select a vehicle that would benefit my family and did not push for an expensive model. We said what our budget was and felt that we didn't drift off from it. Only complaint I have is the dealing back and forth...I'm a man of few words, I don't like to waste time and pretty much straightforward on what I want. I guess it's all about business. Overall grade = A- More
Wonderful Experience I had a Great experience; everyone was quick & efficient. I would definitely recommend to others. As a second vehicle I am very happy with my purchase I had a Great experience; everyone was quick & efficient. I would definitely recommend to others. As a second vehicle I am very happy with my purchase. I will be able to pass this car down to my teenager in a coupe of years. More
Excellent First Impresions I had a very good sales experience in purchasing my 2016 Santa Fe Limited Edition. The salesperson did a very good job of explaining the different fe I had a very good sales experience in purchasing my 2016 Santa Fe Limited Edition. The salesperson did a very good job of explaining the different features and options for the several vehicles I tested before finally deciding on the Santa Fe. More
A Pleasure It was a pleasure to purchase my Genesis Coupe from this dealership. They were courteous, friendly and stayed past their normal working hours to comp It was a pleasure to purchase my Genesis Coupe from this dealership. They were courteous, friendly and stayed past their normal working hours to complete the sales transaction so that I could drive my new car home that night. More
great communication I special ordered a Rally Edition Veloster and Cory Christman helped me through the 4 month process. I received constant production updates and he did I special ordered a Rally Edition Veloster and Cory Christman helped me through the 4 month process. I received constant production updates and he didn't ged mad at me when I would call every 3 weeks asking where my car was. Cory even noticed that the wrong floor mats had been installed and followed through his promise to get the correct ones. Thanks Cory, I love my #1 of 1200 rally edition. Matthew Krocak More