West Houston Hyundai

Playing games with price and rude attitude. No transparent pricing. Presenting a new car with scratches and do not discount for it. Evaluate trade in with half what other were offering. The buildi transparent pricing. Presenting a new car with scratches and do not discount for it. Evaluate trade in with half what other were offering. The building is filthy. The staff not very attentive. Had to wait 10 min before I saw an employee. The sales person was not very knowledgeable, did not know about the difference between timing belt and and timing chain.... etc... More

After failed negotiations, Hyundai west attempted to use my social without permission to file false loans with disreputable banks with bad info in order to receive rejected loans on my credit reports to rui my social without permission to file false loans with disreputable banks with bad info in order to receive rejected loans on my credit reports to ruin my credit! Don't do business with this company at all cost! AND reading other reviews this is not the first time they did this! More

Do not buy a used as is car from here. if something goes wrong with it they will not provide just plain ol honest good customer service. i bought a 2010 Mazda 3, 36k miles... i didnt think there would be a wrong with it they will not provide just plain ol honest good customer service. i bought a 2010 Mazda 3, 36k miles... i didnt think there would be a need for me to buy an extended warrenty, well i was wrong. 2 weeks later after driving off the lot my a/c starts acting up. i try and contact and leave VM to the sales guy. no answer no reponse. 26 days after purchasing the a/c just stops totally. i went there to have them look at it and they want to charge me to fix it. i am furious! More

I knew I wanted a Santa Fe when I walked into the dealership. Travis showed me the exact one that I wanted. He wasnt pushing anything on me. He gave me time to decide for myself if I liked it. Once I dealership. Travis showed me the exact one that I wanted. He wasnt pushing anything on me. He gave me time to decide for myself if I liked it. Once I took it on a test drive, I knew i loved the car. Travis then let me take it to lunch to take some time to decide what I wanted to do. He was a great salesman because he knew i either wanted it or didnt. After I decided I was going to buy the car, he worked with me to get the best price possible. I got a great deal and had a great experience. Thanks! More

Great friendly service! My 1st Hyundai buying experience was great could not ask for a better sales team. I traded in a car for a new Hyundai Sonata. Could not refuse the deal I got for the old vehicle and was great could not ask for a better sales team. I traded in a car for a new Hyundai Sonata. Could not refuse the deal I got for the old vehicle and the new vehicle. Totally recommend this sales team (Myrna, Avi, Frank). Test drove the Sonata GLS last week and impressed so much that I have to own one! This is an excellent sedan to own from its look to the technology it comes with, WOW! for a basic model. Thank so much for making a great buying experience without feeling pressure and without feeling a heavy weight on my head. More

My experience at Hub hyundai was the greatest experience i've had so far while on the search for a new car. My salesmen Jackson did an excellent job with presenting his self, respecting others, and helping i've had so far while on the search for a new car. My salesmen Jackson did an excellent job with presenting his self, respecting others, and helping me find the car of my dreams for a good price, i ended up getting a Mint green tuson. The quality of the car is Amazing and quality of the salesmen was great also. I really enjoyed him helping me, he had a great attitude and pleasent jokes here and there. Overall i rate hyundai 5 stars and i will make sure that i come back for any other cars my family purchases. More

I went in to visit with Rick for information on a new Genesis. He was very helpful and informed and catered to all the needs of my new car requirements. I'm not very technology savvy but he showed me how Genesis. He was very helpful and informed and catered to all the needs of my new car requirements. I'm not very technology savvy but he showed me how the features that were important to me worked and how they would benefit me. I would definitely recommend Rick to others shopping for new cars. The rest of the team (finance and managers) were also very nice and not pushy. Great experience!!! More

I knew it was past time for me to get another car, but it had been such a hassle in the past and I did not want that experience again. My friend had bought a car from Hub Hyundai-West about six months ago a had been such a hassle in the past and I did not want that experience again. My friend had bought a car from Hub Hyundai-West about six months ago and advised me to go and be sure to ask for Kimbrough Austin. I went on-line first and found two cars that I was interested in. I called Austin and we set up a time for a test drive of the vehicles. When I got to Hub Hyundai in Katy, Austin was there waiting for me;he was attentive and friendly he answered my questions thoroughly. I test drove both cars, then he parked them side-by-side and went over the bells and whistles of each car; after that review I felt confident with my choice of my Sonata. Austin was professional, and cared that I got the best car for my needs, I will continue to purchase my cars from Austin and recommend him to my friends and family. More

Be wary of dealing with this guy. Her comes at you with the high pressure sales pitch straight out of the gate. He doesn't give you a chance to talk, and sounds like he has had way too much caffeine. He al the high pressure sales pitch straight out of the gate. He doesn't give you a chance to talk, and sounds like he has had way too much caffeine. He also quotes wrong figures about price and mileage etc. It's no different than all the rest of the dealerships that think you're a complete idiot when trying to buy a car, new or used. One to be avoided , in my opinion. More

I was happy that Octavio could give me the price and not have to confer with someone else 10 times. I also felt respected and that they were not trying to take advantage of me as a woman. have to confer with someone else 10 times. I also felt respected and that they were not trying to take advantage of me as a woman. More