Westbury FIAT

Sale process was fine. Lease return is a horror. Returned vehicle in August and I’m still receiving calls in late October to return vehicle from Chrysler. They called a Dennis Springer and he claims they don vehicle in August and I’m still receiving calls in late October to return vehicle from Chrysler. They called a Dennis Springer and he claims they don’t have the vehicle. Imagine receiving calls for 2 months asking you to return a car you no longer have? More

I bought a used Fiat from Sean James. He was very knowledgeable, helpful and transparent. He took care of all the paperwork and then he and Matt Labate delivered the car all the way to Westchester. knowledgeable, helpful and transparent. He took care of all the paperwork and then he and Matt Labate delivered the car all the way to Westchester. More

The most dishonest, unscrupulous and crooked car dealership I've ever come across. Dina is the master of the bunch. Lied repeatedly about the reason we waited more than a week for an alfa Rome. Firs dealership I've ever come across. Dina is the master of the bunch. Lied repeatedly about the reason we waited more than a week for an alfa Rome. First, tires and brakes taking time to replace. Only to learn they are scrambling to get vehicle title. Their finance department is a scam. Used deceptive tactics to give you rates out of this world. Jerked me around for days saying they are fighting with lenders, then when I asked to send me numbers, they claimed privacy issue barred them from emailing. On the phone, they refused saying dont worry rate will make me happy. Turned out it was 9.5%. Got a newer model in superior condition using the same lender they cited for almost half this rate! Some jerk called my house barking at my wife about car buying. I restrained my from going over there because of the emotions I felt. To add insult to injury, they promised but refused to return my $1000 deposit to my card! WARNING - the negative reviews are true. They seem to have an issue with discrimination, so preferential treatment may account for discrepancy in reviews. More

Professionalism at it’s BEST, been treated with outmost respect.. all service on my 2013 Fiat 500 Abarth was explained in the simplest possible way that I can understand.. Parts Department personnel’s tech respect.. all service on my 2013 Fiat 500 Abarth was explained in the simplest possible way that I can understand.. Parts Department personnel’s technicians are very knowledgeable of parts need it to exact fit.. Bravissimi !!!! More

No sales pressure, highly recommend I was looking at a few cars to lease and have to say, Westbury Alfa Romeo / Fiat made me feel comfortable there. I would recommend them to anyone look I was looking at a few cars to lease and have to say, Westbury Alfa Romeo / Fiat made me feel comfortable there. I would recommend them to anyone looking to buy or lease. Vincent, my sales person knew what he was doing, explained everything without the "sales pitch" and "I'll have to ask my manager" story line. Even the receptionist was extremely helpful. Go there today!! More

Family Feel Went to many of the competition and felt at home when I walked in the door here. No pressure ad car is what I went in for and it matched up to what Went to many of the competition and felt at home when I walked in the door here. No pressure ad car is what I went in for and it matched up to what they had to offer. No BS, no back and forth. Ended up going with the Stelvio Ti and could not be any happier. Everyone is complimenting the car and all I do is compliment the dealer to them. Frank was my salesman & I worked with the GM Mike too both great guys. The whole staff from the greeter to finance and everywhere in between was great. I will def be going back in the future. Went to many of the competition and felt at home when I walked in the door here. No pressure ad car is what I went in for and it matched up to what they had to offer. No BS, no back and forth. Ended up going with the Stelvio Ti and could not be any happier. Everyone is complimenting the car and all I do is compliment the dealer to them. Frank was my salesman & I worked with the GM Mike too both great guys. The whole staff from the greeter to finance and everywhere in between was great. A+++ More

Laid back pleasant atmosphere. The laid back pleasant atmosphere at this dealership made shopping and then purchasing a car a pleasure. Sean James was our salesman, he is really nic The laid back pleasant atmosphere at this dealership made shopping and then purchasing a car a pleasure. Sean James was our salesman, he is really nice. More

Super smooth Transaction Dealt with Will Estevez- Real nice guy, not pushy, just concerned with making sure I got what I wanted. Small place, but that makes it feel more relax Dealt with Will Estevez- Real nice guy, not pushy, just concerned with making sure I got what I wanted. Small place, but that makes it feel more relaxed and not a pressure environment. More

Westbury Fiat Alfa Romeo I came into to lease the Stelvio as a surprise for my wife and Sean James helped me with the transaction. He was extremely professional, courteous and I came into to lease the Stelvio as a surprise for my wife and Sean James helped me with the transaction. He was extremely professional, courteous and informative. This was the best experience I have ever had in executing a car transaction. I will not go to any other dealership. He even called me the next day to ensure my wife was happy with the car... This is Service!!! I highly recommend this dealership and ask for Sean. Thank you for all of your help and I look forward to doing business with you again. In addition the process and paperwork was seamless!! More

Excellent Customer Service! I was provided excellent, professional and courteous service by Matthew Labatte and Cammy Mezrahi. I special ordered an Alfa Romeo, Stelvio in the fa I was provided excellent, professional and courteous service by Matthew Labatte and Cammy Mezrahi. I special ordered an Alfa Romeo, Stelvio in the fall of 2018. This vehicle took much longer to arrive than any of us had anticipated. Matt and Cammy were extremely patient and professional and they went “above and beyond” to try to provide updated information on the status of my vehicle. After several months of waiting and countless phone conversations between Cammy and I, I finally took delivery of my beautiful Stelvio on 4/22/2019. It was a rainy day and much to my surprise, Matt had my vehicle prepped and put inside the dealership showroom so that he could he could “deliver” the vehicle to me indoors, as opposed to a rainy parking lot. I would recommend Alfa Romeo of Westbury to my friends and family and I would strongly encourage anyone interested in an Alfa to work with Matthew and Cammy on their purchase or lease. I am loving my new ride and I look forward to a long and happy relationship with Westbury Alfa Romeo. Matt and Cammy are the absolute best! They did everything in their power to make this a great experience for me. Grazie mille! 🚗💨 More