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Westbury Jeep Chrysler Dodge RAM SRT
Jericho, NY
2,000 Reviews
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2,000 Reviews of Westbury Jeep Chrysler Dodge RAM SRT
April 25, 2026
On September 3rd 2025, I Purchased a 2023 Promaster from Westbury Ram. I was OK with the purchase price, But was BLINDSIDED by the Manditory "Negotiable"vehicle protection package. In the contract it clearl Westbury Ram. I was OK with the purchase price, But was BLINDSIDED by the Manditory "Negotiable"vehicle protection package. In the contract it clearly states this package is NEGOTIABLE, but was told that it was NOT NEGOTIABLE. This protection packace included iterior protection and a paint sealant both of which were NEVER applied due to time constraints. It also included car washes (This vehicle will not fit through a car wash) and oil changes for I belive a year. I live 306 miles away from dealer but was not allowed to drop this package that was of NO VALUE to me AND WAS NEVER APPLIED anyway. Today, 4-14-26 responsing to a letter from them I was offered a Extended service contract for 4 years/ 48,000mi. Was pressured to buy TODAY, with the caviot that I had 30 days to cancel. Was assured this plan through Zurrick was honered at ALL Mopar dealerships. I called every Mopar dealer within 50 miles of home. NONE of the Mopar dealers I called would accept the Warranty they were pushing me to buy. Westbury Ram did in fact violate (NY STATE Traffic Law 417-A) by not disclosing this vehicle was previously used as a RENTAL vehicle as indicated on its Carfax report. The slick talking manager who called me today about this review wanted to know why I waited 7 months to express my displeasure. ANSWER, I relpied to an email from the General Sales Manager welcoming me to their family of customers. I did infact express my displeasure of being forced to pay for the "Protection Package " to the General Manager on September 9th, 2025, just 9 days after buying this vehicle to which no reply came. I will be reporting these items to the State of NewYork and the Better Business Bureau. Beware Westbury Ram has good cars, good prices. The only thing lacking is INTEGRITY & HONESTY!! More
by snelson
Employees Worked With
Jimmy Ganga
April 08, 2026
Westbury Jeep is an exceptional dealership ! This is the second time I bought a car and the team worked very hard for me . Eric Rivera is an outstanding individual who works to make any situatio This is the second time I bought a car and the team worked very hard for me . Eric Rivera is an outstanding individual who works to make any situation work out … no matter the challenge. Cosmo - finance dept runs numbers to meet your finances. I am so happy I choose this dealership because I have dealt with other dealerships who don’t add up to the professionalism and proactiveness that Westbury jeep brings . They make magic happen !! More
by Josh C
Employees Worked With
Eric Rivera and Cosmo. , Matt McNally
March 30, 2026
Rafio was great. Always made me feel that he had my best interest at hand. The process was very smooth. I will be back to lease or buy another car Always made me feel that he had my best interest at hand. The process was very smooth. I will be back to lease or buy another car More
by P_waxli
Employees Worked With
Rafi
March 17, 2026
This is the second 2025 Jeep that I have purchased from Behi and he is an absolute pleasure to deal with. We leased a 2025 Compass last year and now this Grand Cherokee. We have plenty of dealers nearby bu Behi and he is an absolute pleasure to deal with. We leased a 2025 Compass last year and now this Grand Cherokee. We have plenty of dealers nearby but we travel around an hour just to deal with Behi and Westbury Jeep. We have bought a number of Jeeps from them over the years and probably will continue to do so. Great job Behi!!! More
by hankr
Employees Worked With
Behi Dessouky and Cosmo
