Westbury Jeep Chrysler Dodge RAM SRT
Jericho, NY
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2,022 Reviews of Westbury Jeep Chrysler Dodge RAM SRT
Even though Kosta isn’t there anymore Darien stepped up and filled his shoes. Gentleman, professional, knowledgeable, very helpful. Also a shout out to Amy!! and filled his shoes. Gentleman, professional, knowledgeable, very helpful. Also a shout out to Amy!! More
I recommend Westbury Jeep as your 5 Star dealer. From the minute you walk through the door you’re treated like family. I’ve been with Westbury for over 30 years and I have only experienced the most From the minute you walk through the door you’re treated like family. I’ve been with Westbury for over 30 years and I have only experienced the most professional, caring, NO pressure shopping for a vehicle. During my most recent visit Sales Professional Junaid Thoophany and Jessica Goldman made my purchase effortless. Thank you again for taking care of all my families needs. More
Michael Goldberg provided exceptional service. He was patient. He helped me to find something I could be happy with and still stay within my price range. He was always transparent and explained ev He was patient. He helped me to find something I could be happy with and still stay within my price range. He was always transparent and explained everything in detail to me.I would recommend him to anyone! More
Mike Goldberg was our salesmen he was excellent. Very professional, knowledgeable and a pleasure to work with. Mike made nothing but a smooth experience for us. Very professional, knowledgeable and a pleasure to work with. Mike made nothing but a smooth experience for us. More
Very disappointing service experience. I brought my 2024 Chrysler Pacifica in with approximately 17,000 miles because of a persistent clicking/knocking noise from the engine and a trans I brought my 2024 Chrysler Pacifica in with approximately 17,000 miles because of a persistent clicking/knocking noise from the engine and a transmission that jerks when shifting between P, R, N and D. I also reported several other smaller issues. The vehicle remained at the dealership for several days, but unfortunately none of the problems I brought it in for were actually resolved. The main explanation I received was that there were no fault codes, so they did not know what to repair. I was also told the technician could not hear the clicking/knocking noise from the engine. They performed a transmission reprogram/relearn, but after picking up the vehicle, the transmission still behaves the same. The engine clicking/knocking is still present. What concerns me most is the diagnostic approach. A vehicle does not need to generate a fault code for a mechanical problem to exist. When a customer reports specific and repeatable symptoms, especially on a vehicle still under factory warranty, I would expect an authorized Chrysler service department to investigate beyond simply checking for codes. After leaving my vehicle there for several days, I am now in the same position I was in before the appointment and will have to take it to another Chrysler dealer for a proper diagnosis. Very frustrating and disappointing experience. More






