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Westgate Dodge Ram of Wake Forest
Wake Forest, NC
247 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind.
We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number.
Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group.
For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 247 reviews
June 08, 2018
Professional and timely. Waiting lounge is clean. Thoroughly reviewed my service history to make recommendations. I would go there again And recommend this dealer and timely. Waiting lounge is clean. Thoroughly reviewed my service history to make recommendations. I would go there again And recommend this dealer to friends. More
by AHMAMAROSS
Verified CustomerEmployees Worked With
Brian King
June 07, 2018
Truck NOT fixed Third time in for the SAME problem, STILL NOT FIXED... Intermittent problem needs more than someone that reads codes, and still not resolving problem Third time in for the SAME problem, STILL NOT FIXED... Intermittent problem needs more than someone that reads codes, and still not resolving problem… Apparently all there is now is parts replacers, not mechanics… More
by KENGARNER1@
Employees Worked With
Adam Nanni
June 05, 2018
Great customer service Friendly helpful people. Clean, comfortable, well stocked waiting area. They even had toys for my 3 year old to play with. Quick on spot service with Friendly helpful people. Clean, comfortable, well stocked waiting area. They even had toys for my 3 year old to play with. Quick on spot service with a smile. More
by SPRINGERDOORS
Employees Worked With
I don't remember
June 05, 2018
Best place to buy a car. These guys are awesome and helped me walk out of there with the jeep I wanted and the monthly payment I wanted I highly recommend this place they work These guys are awesome and helped me walk out of there with the jeep I wanted and the monthly payment I wanted I highly recommend this place they worked with me with the money down and the monthly payments. Thanks Guys!!! More
by CANDYMINTS3
Employees Worked With
The salesmans name was Lou
June 05, 2018
Great experience Smart sales team and quality truck. And it was really easy to get the deal done both financially and the delivery was exactly what we needed. Smart sales team and quality truck. And it was really easy to get the deal done both financially and the delivery was exactly what we needed. More
by BKINGERY0
Employees Worked With
Glen Mulder
June 04, 2018
Awesome - 5 stars The service dept. are awesome, explain every details of your servicing your vechile, quotes are on point. The service calls from the reps. before they The service dept. are awesome, explain every details of your servicing your vechile, quotes are on point. The service calls from the reps. before they do anything to your car or truck. Office personal are very helpful. 5 stars More
by NOMAD1919
Employees Worked With
Cathy, Benji, Paul the sales rep, the mechanic that work on my ram truck and the cashier office
June 03, 2018
Listened to my needs Went in to check out service department for our other vehicle and the salesman was very helpful and listened to my needs. Had a good experience Went in to check out service department for our other vehicle and the salesman was very helpful and listened to my needs. Had a good experience More
by TSJMASON
Employees Worked With
Brian King
May 06, 2018
James Battle is an awesome salesman! Best car buying experience I've ever had. James was very courteous, professional, and knowledgeable. He made the car buying experience a joy! I will Best car buying experience I've ever had. James was very courteous, professional, and knowledgeable. He made the car buying experience a joy! I will recommend him in the future . More
by April
Employees Worked With
Sales manager, finance guy
April 01, 2018
Best dealer to work with Dodge Ram trucks Hello new family of Chris Leith Dodge dealer and thank you to mr. Tim sales manager and Billy salesperson that he came over from the Kia dealer next Hello new family of Chris Leith Dodge dealer and thank you to mr. Tim sales manager and Billy salesperson that he came over from the Kia dealer next door personally honestly thank you to both you guys was a great team to work with and to accommodate my expectations so again thank you best dealer I ever experience a purchase thank you so much... More
by LUIS FELIX
Employees Worked With
Tim and Billy
March 14, 2018
User car buying made easy A lot of people are intimidated purchasing a car from a large dealership. They feel that they won't get a personal experience. Well I am delighted to A lot of people are intimidated purchasing a car from a large dealership. They feel that they won't get a personal experience. Well I am delighted to say that this was not the case at Chris Leith Dodge. From the moment I first spoke woth Paul on the phone I felt like I was family. I never felt pressured into buying anything and everyone was extremely polite. Would I purchase a car from them again, abosolutley. More
by Mdoering139
Employees Worked With
Paul Hayes
