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Westgate Dodge Ram of Wake Forest
Wake Forest, NC
243 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind.
We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number.
Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group.
For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 243 reviews
December 05, 2015
Great Experience We traveled from Virginia to purchase a 2016 Dodge Ram MegaCab. They were ready for us when we arrived. Clean, nice showroom. Process was easy and We traveled from Virginia to purchase a 2016 Dodge Ram MegaCab. They were ready for us when we arrived. Clean, nice showroom. Process was easy and fast. Paul, Mike and Billy were all great to work with. We will gladly travel back to buy from them again! More
by Ahoward
Employees Worked With
Paul, Mike, Billy
December 01, 2015
Nate is the man! From the moment I pulled onto the lot, Nate immediately came running from the other end to greet me and engage me. He never dropped the ball as far as From the moment I pulled onto the lot, Nate immediately came running from the other end to greet me and engage me. He never dropped the ball as far as product knowledge, customer care, and follow up were concerned. Especially when it came to hunting down additional rebates and manufacturer benefits for which I was eligible, Nate was ever vigilant. He worked with me until I was satisfied enough to take ownership and has now been excellent with the follow up care. A couple of items were not installed upon purchase due to being backordered and Nate is driving down to Fort Bragg from Wake Forest to swap vehicles, install the parts and then swap vehicles again. I will send everyone I know in the market for a vehicle to see Nate at Chris Leith Dodge in Wake Forest. More
by johnnysoko88
Employees Worked With
Nate
July 10, 2015
Great dealership Glen was our salesman and did a great job in helping us find a new truck and explaining all the features on it. Everybody at the dealership was courte Glen was our salesman and did a great job in helping us find a new truck and explaining all the features on it. Everybody at the dealership was courteous as Glen took us around to meet everyone in each department. This is the second vehicle we have bought from Chris Leith and am very happy with the friendship they share especially Glen. More
by Tharvey
Employees Worked With
Glen
July 09, 2015
Wonderful Nate, was my salesman, i want to thank him very much, when others said no, he went over and beyond to help, EVERYONE ASK FOR NATE!!!!!! Nate, was my salesman, i want to thank him very much, when others said no, he went over and beyond to help, EVERYONE ASK FOR NATE!!!!!! More
by Mrsthreat
Employees Worked With
Nate, and Billy
May 21, 2015
Don't Hold Your Breath Waiting For Someone To Get Back To Yo Saw a car online 5/15/15 (new listing) - sent email - no reply - called and left VM - got return call and a couple of pictures - asked more question Saw a car online 5/15/15 (new listing) - sent email - no reply - called and left VM - got return call and a couple of pictures - asked more questions and made offer - no reply - emailed again nothing - and again nothing - contacted manger via email - still nothing 6 days later- No reply no answers - nothing - must be a Nothing Dealership I guess More
by coldpad1
Employees Worked With
Thomas Maye, David Lee
May 10, 2015
purchasing a .dodge caravan Glen was my sales person. He was courteous and respectful. He helped me find the mini van that best met mine and my family's needs Very low key an Glen was my sales person. He was courteous and respectful. He helped me find the mini van that best met mine and my family's needs Very low key and no pressure to buy something you do not want. My new van was ready for me to pick at the time he said it would be ready. Great job Glen. More
by dodge girl
Employees Worked With
Glen
April 20, 2015
grate deal I had a grate experience on my purchase Nathan had a grate attitude and worked with me on getting what I wanted for what I think its the right pr I had a grate experience on my purchase Nathan had a grate attitude and worked with me on getting what I wanted for what I think its the right price . grate job Nathan More
by Art
Employees Worked With
nathan
April 12, 2015
Where's my call?? I went there Friday evening. Asked them specifically not to shotgun my credit out to all the lenders. I get 10+ lifelock notifications that my SSN was I went there Friday evening. Asked them specifically not to shotgun my credit out to all the lenders. I get 10+ lifelock notifications that my SSN was sent out asking lenders for a loan. That sounds like a shotgun out to all the lenders. Thanks! Then I was told I would be called back by 1pm Saturday - I haven't gotten a call yet. Why lie and say your going to call when your not??? Why not call and say I'm sorry the deal isn't a go or we need more time??? I will buy a vehicle in the next few months but it will not be from Chris Leith. If Mr. Leith lets this happen in his dealership it is disrespectful and dishonest. If Mr. Leith doesn't know this kind of thing is going on maybe he should hire a secret shopper. More
by itsme
Employees Worked With
Russel
April 04, 2015
Right place at the right time Ms. Barbara Small was great she had great customer service and was very attentive to all our needs.I got the price I was looking for and would buy aga Ms. Barbara Small was great she had great customer service and was very attentive to all our needs.I got the price I was looking for and would buy again from this dealership. More
by LadyShey
Employees Worked With
Barbara Small
May 28, 2014
Best experience This was the first new car I bought. I thought the process was going to be a major headache to be honest. It was a smooth and easy process. This was the first new car I bought. I thought the process was going to be a major headache to be honest. It was a smooth and easy process. More
by Jhorne1987
Employees Worked With
Glen
