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Westgate Dodge Ram of Wake Forest

Wake Forest, NC

1.6
237 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind. We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number. Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group. For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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10936 Star Road

Wake Forest, NC

27587

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Showing 237 reviews

January 29, 2020

Purchased a new ram from westgate with the help of sales rep Jack combs.he took the time to get to know my wife and myself ,very comfortable to work with More

by Rfarron
Recommend Dealer
Yes
Employees Worked With
Jack combs
December 09, 2019

Thank you for your help I really happy with my new truck I will recommend this place to everyone to stop by and get your car today Thank you guys More

by Jmejia2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack combs
December 05, 2019

Great Experience thanks to Jack Combs We had a Chevrolet truck went to trade it in, horrible dealership! Went to Westgate Dodge and Jack introduced us to our Ram Big Horn, great salesman a More

by kathyclayton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Combs
November 24, 2019

FRAUD, NEGLIGENCE, SHODDY BUSINESS 'PRACTICES' 2 Months back they tried to tell my wife she had a cracked engine block when all that was needed was a tune up. Car is 3.5 yrs old. I called and ask More

by SwitchedAtBirthDodgeOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service person WALKER
November 24, 2019

$1600.00 to replace a light bulb??? Took my Dodge 2015 Charger in as the front headlight was out. Also needed a 50K checkup as noted on their website. Arrived there and was told there More

by SwitchedAtBirthDodgeOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
RAY PHILLIPS [he was good...most others in service, very rude and unprofessional]
November 01, 2019

Westgate dodge has the best people to deal with, my salesperson ( Jack ) with the best, they stayed open late that night for me to arrive, being that I was traveling from Wilmington, all the peopl More

by The best
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2019

Taking delivery of new vehicle Approximately 3 weeks ago, I accepted delivery of car that I ordered to replace a car that had been totaled back in May of this year. To my surprise, More

by Charlie001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gunter (Finance Lead)
June 13, 2019

Awesome service Had some recalls on my 2017 ram 2500 , and factory defect, on front axle seals , very prompt service, awesome service department crew, had my truck b More

by Breto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2019

Tommy Graves Jr. Was great Because I had a awesome experienc Awesome experience and a great deal of honesty from the sales manager Tommy Graves Jr.I think he is a professional and a very caring person to unders More

by Edrosa6168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Graves Jr.
May 14, 2019

Amazing 5 Stars My salesperson was very knowledgeable, easy going, and down to earth. The whole process was smooth as warm milk. They were very efficient and upfront. More

by Beast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle