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Westgate Dodge Ram of Wake Forest
Wake Forest, NC
245 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind.
We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number.
Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group.
For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 245 reviews
December 06, 2018
Jack Combs is the man New Gentlemen named Jack took excellent care of us on our purchase of the 2018 Dodge Journey on 12-2-18. He was amazingly friendly & was very informat New Gentlemen named Jack took excellent care of us on our purchase of the 2018 Dodge Journey on 12-2-18. He was amazingly friendly & was very informative. I highly recommend letting him take care of you on a purchase of a new vehicle. Best experience both unmatched & satisfying. A million thumbs up!! More
by BossHawg92
November 03, 2018
Friendy We came to look around had a great sales woman ( Ginger Dickerson) did not take long for Ginger to come out to greet us. Was easy experience. We came to look around had a great sales woman ( Ginger Dickerson) did not take long for Ginger to come out to greet us. Was easy experience. More
by CARROLL.SMITH
Verified CustomerEmployees Worked With
Ginger Dickerson.
October 31, 2018
Great experience! Adrian is really helpful and knowledgeable saleman. We picked our car really quick and started the process. We traded in our car with no problems an Adrian is really helpful and knowledgeable saleman. We picked our car really quick and started the process. We traded in our car with no problems and for a decent value. More
by Max
October 29, 2018
Complete lie of vehicle condition Purchased a mercedes sprinter. Would not let us take to a private mechanic. Trusted their "diesel mechanic" Was told drivetrain was great. Total lie, Purchased a mercedes sprinter. Would not let us take to a private mechanic. Trusted their "diesel mechanic" Was told drivetrain was great. Total lie, transmission blew within 2 months of barely driving it...what a bunch of crooks! More
by you suck
October 28, 2018
Sales person was upfront and did not sugar coat anything Sale people 100% professional. Very upfront and to the point. My experience was top notch from start to signing. I would definitely buy from Westgate Sale people 100% professional. Very upfront and to the point. My experience was top notch from start to signing. I would definitely buy from Westgate again More
by JACOBT425
Employees Worked With
Paul Hayes
October 28, 2018
Charger Mike Roberts was very friendly on a cool rainy day. Very informative and knowledgeable .I'd definitely recommend him to family and friends . My overal Mike Roberts was very friendly on a cool rainy day. Very informative and knowledgeable .I'd definitely recommend him to family and friends . My overall experience was very satisfying . More
by RWRIGHT019
Employees Worked With
Mike Roberts
October 27, 2018
Fantastic Great to deal with. Paul did a great job of putting me in the truck I really wanted. Got a super 2019 Ram at a great price. I will be recommended West Great to deal with. Paul did a great job of putting me in the truck I really wanted. Got a super 2019 Ram at a great price. I will be recommended Westgate to friends and family. More
by BETTYJO.S.TOOMBS
Employees Worked With
Paul Hayes
October 24, 2018
Truck buying experience Everyone was a pleasure to work with!!! Paul and the rest of the people we met answered all our questions and were very helpful in our truck buying Everyone was a pleasure to work with!!! Paul and the rest of the people we met answered all our questions and were very helpful in our truck buying experience. More
by JGMAY
Employees Worked With
Paul Hayes
October 23, 2018
Absolutly amazing I would recommend west gate to anyone they are beyond amazing and excellent at what they do. Darlisha went out of her way so many times to check in an I would recommend west gate to anyone they are beyond amazing and excellent at what they do. Darlisha went out of her way so many times to check in and make sure we were doing ok and helped us every step of the way. More
by KINZIEFISHER
October 21, 2018
Dodge Dart James was very fun to work with. I would recommend him to a friend. Garland was also very good humored even though it was late in the day James was very fun to work with. I would recommend him to a friend. Garland was also very good humored even though it was late in the day More
by OCEANPUFFER
