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Westgate Dodge Ram of Wake Forest
Wake Forest, NC
245 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind.
We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number.
Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group.
For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 245 reviews
October 18, 2018
Dealership Great service. The car dealership nice and the salesman work with you. I recommend James great guy with make sure u in the car you want and the right Great service. The car dealership nice and the salesman work with you. I recommend James great guy with make sure u in the car you want and the right price. More
by PUERTORICANEMAN
Verified CustomerEmployees Worked With
October 18, 2018
Found what I Have Been Looking For Found What I been Looking For and bought it. Also found out what I been missing in a stick shift Reg Cab Truck. color , Brand Body style, Found What I been Looking For and bought it. Also found out what I been missing in a stick shift Reg Cab Truck. color , Brand Body style, More
by arthursamuel5311
October 18, 2018
Great experience I purchased a new vehicle, got exactly what I wanted and a good price without haggling. My salesperson Paul was knowledgeable and attentive. Very sat I purchased a new vehicle, got exactly what I wanted and a good price without haggling. My salesperson Paul was knowledgeable and attentive. Very satisfied. More
by SW
Employees Worked With
Paul Hayes
October 16, 2018
Great Experience for first time buyer I just bought my very first vehicle a 2015 Jeep Grand Cherokee! I had the pleasure to be attended by James who was super friendly and easy going. He k I just bought my very first vehicle a 2015 Jeep Grand Cherokee! I had the pleasure to be attended by James who was super friendly and easy going. He kept us laughing and comfortable through what was a very nerve wracking experience for me. Thank you so much! Would definitely recommend others to come to this dealership! More
by YADIRA889
Employees Worked With
October 16, 2018
They were very accommodating and no pressure tactics from sa The sales, financial representative, service department and parts accommodationed all of my requests in a professional manner without rushing me into The sales, financial representative, service department and parts accommodationed all of my requests in a professional manner without rushing me into unnecessary decisions. I drove 40 miles to purchase my vehicle through them for a first time experience with their dealership. No regrets More
by SISSYBROCK
October 16, 2018
Great Experience Westgate had just the car we were looking for, no pressure. John took great care of us. Great trade in value and great customer service. Smooth transa Westgate had just the car we were looking for, no pressure. John took great care of us. Great trade in value and great customer service. Smooth transaction! More
by the.jankuvs
Employees Worked With
John Burns
October 14, 2018
In and Out! I reluctantly went to the dealership as I did not want to spend my entire day off trying to get get a good deal. The entire process probably took 3 ho I reluctantly went to the dealership as I did not want to spend my entire day off trying to get get a good deal. The entire process probably took 3 hours at the most and I can honestly say this is the best deal I have ever gotten on a vehicle. Everyone was so nice and helpful. I would definitely recommend this dealership to family and friends. More
by sheyancey87
Employees Worked With
Justino Roberto DeJesus-Sales person
October 14, 2018
Peter was very helpful. Got us where we needed to be on deal I'm not a big fan of the car buying process in general and I feel that it's stacked against the individual from the get-go but.... Peter was very hel I'm not a big fan of the car buying process in general and I feel that it's stacked against the individual from the get-go but.... Peter was very helpful working out a deal for the vehicle that I was interested in. They even put it up on the rack in the service department so I could look at the engine and drivetrain from underneath, which really sealed the deal for me as a mechanic More
by Notabigfanofcarbuyingprocess
Employees Worked With
Josh was hilarious, Peter Hershaft
October 11, 2018
Overcame Manufacture's delay There was a serious delay by the manufacturer in getting the dealership my truck (2019 RAM 1500) due to some custom options. None of the delay was th There was a serious delay by the manufacturer in getting the dealership my truck (2019 RAM 1500) due to some custom options. None of the delay was the fault of Westgate. They kept me in the loop and when the truck arrived, the staff made a special effort to get me in and out with my vehicle quickly. Shout out to James Battle for his efforts. More
by JGAINES67
Employees Worked With
October 10, 2018
Great people! Great deals! My salesman James was amazing. He was very personable and fun. He had great knowledge of the fleet and helped me find exactly what I wanted. Mike made My salesman James was amazing. He was very personable and fun. He had great knowledge of the fleet and helped me find exactly what I wanted. Mike made sure I was well taken care of also through the entire process. Garland worked hard for us to get the best deal possible. More
by BRENTCRYSTAL22
