Back

Westgate Dodge Ram of Wake Forest

Wake Forest, NC

1.8
245 Reviews
Welcome to WestGate Auto Group! Since establishing our family of dealerships in 1990, we’ve had the pleasure of providing drivers in The Triangle and beyond with the sort of sales and service that can’t be found anywhere else. We take pride in our 360-degree ability to serve Raleigh-area drivers. Meanwhile, with our state-of-the-art collision center, transparent pricing and team-oriented culture, each member of our staff has the customer’s best interests in mind. We are different, and we really mean it, let us prove it to you. We will not beat you up. We will not play games. We never have. If you want to walk away at any point, we won't chase after you, because that is your right. At our core, we are a no-pressure dealership. We give you the time you need to buy the car that you want. We are laid back. We do not send salespeople to tackle our customers. If you don't want to make a decision today, you really don't have to. We are happy to give you all the time that you need to find the car that you want. Our attitude starts from the top. Even our owner will treat you like a customer, not a number. Now well into our third decade in Central North Carolina, our customer-focused atmosphere starts at the top. Each member of our staff, whether representing the sales, service, management or finance, is a valued member of a selfless team. This supportive culture extends to our clientele as well, where we proudly remove the stress and hassle of every step in the process. Our customers are our family, and that’s the way that they are treated at WestGate Auto Group. For the modern car buyer, the purchase of a new or used vehicle is only the beginning of a long and often inconvenient relationship. At WestGate Auto Group, we understand that a visit for auto service is sometimes the last thing a driver wants to do, and is full of unforeseen stresses and lofty costs. Knowing this, we at WestGate Auto Group proudly offer total transparency when it comes to your repairs, helping to eliminate the surprise expenses found at so many competing dealerships. We’ll also work with you to provide a regular maintenance schedule, with our ASE-certified technicians helping to ensure that your vehicle performs its best for the many miles ahead.
Contact Dealership

10936 Star Road

Wake Forest, NC

27587

Directions

By Type

Showing 245 reviews

October 08, 2018

Wonderful car buying experience! Everyone in this store was super nice! Sales man, sales manager, finance manager, I have a great experience & will be sending other clientele to the w More

by CAMILLEPARRISH437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Schuyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theatric
October 07, 2018

Taylor Smart was great Went in looking for a used truck. Test drove several vehicles and pleased with Taylor Smarts patience and professional demeanor. Ended up buying one More

by sjbertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Smart
October 06, 2018

Very pleased with the salesperson and entire staff. Adrien was very informative on the vehicle in addition to all of the options available regarding incentives and rebates. When describing what the exa More

by CBCANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Wilkerson
October 04, 2018

“AWESOME STAFF”Making Dreams come True With the help of the awesome staff I was able to take possession of the vehicle of my dreams. Garland took the needed extra time to get me the best po More

by STRESSEDWEARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlisha Williams , Derek Dellafosse
October 04, 2018

Friendly, helpful service Everyone I dealt with was professional and easy to get along with. Although my time was tight, they were very understanding and helpful in the process More

by SAMANTHAW248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrianne Wilkerson, Paul Hayes
October 04, 2018

No pressure. Happy to help Was fairly quick for a dealerv experience. Everyone listened and actually desired to help. Manager gave strong numbers on trade making negotiation eas More

by jicpstr
Recommend Dealer
Yes
Employees Worked With
Derek Dellafosse, Paul Hayes
September 26, 2018

Great Westgate was very helpful in finding just the right truck for me. I had very specific requirements and budget. They found what I was looking for, di More

by wendyreneehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
September 26, 2018

Did a Good Sales Job Original salesman was very knowledgeable and friendly, but he had to leave for a family emergency. The second guy was also very friendly and knowledge More

by MYKINGISGOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garcia, Paul Hayes
Sep 30, 2018 -

Westgate Dodge Ram of Wake Forest responded

We appreciate your positive feedback regarding your sales consultant and the knowledge and friendliness of our staff. It seems that there may have been a miscommunication regarding our ability to process a USAA credit application. We are able to provide all documentation to USAA in order to help process your loan however we cannot actually apply with USAA on your behalf. USAA is what is referred to as a "direct lender" meaning they will only deal with you, the customer and will not communicate directly with the dealership as compared to an "indirect lender" who will do everything without you needing to call and apply for financing yourselves. We are always happy to help facilitate financing with USAA or any other "direct" lender however our hands are tied by their own lending regulations. We apologize for this misunderstanding and appreciate your business.

September 21, 2018

Very helpful Very friendly and good to work with they helped me find the right TRUCK for me. They had. A lot trucks on the lot to look at More

by dale.dasen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian and Garland
September 17, 2018

Car Buying Experience- Good I recently purchased a certified pre-owned Jeep from this dealership. James helped me and my father with the purchase. Overall I did feel that I got a More

by ASHLEYGMESSINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Grissom
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Battle
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
8
...