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4,012 Reviews of Weston Nissan - Service Center
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December 16, 2021
The service person was very helpful and she was polite and friendly. The problem was dealt with quickly and I was on my way to finish my errands Thank you again. and friendly. The problem was dealt with quickly and I was on my way to finish my errands Thank you again. More
by HELENEDUMAIS
Verified CustomerEmployees Worked With
Andrea Tarre
December 15, 2021
We were there to buy out our lease and service our truck. We dealt first with Ashley in service. She was very personable and attentive. Then we went to Pedro, who was extremely professional and knowledgeable We dealt first with Ashley in service. She was very personable and attentive. Then we went to Pedro, who was extremely professional and knowledgeable regarding the buy-out. From there we went to the finance manager, Orlando, who was also super knowledgeable and attentive. It's a pleasure dealing at Weston Nissan!!! Great waiting area, too! More
by jmaj303
Employees Worked With
Pedro Gonzalez
December 15, 2021
The service department building was very clean and well maintained. I didn't recall an official check in desk which would have been helpful as I had to look confused before someone asked if I needed help. maintained. I didn't recall an official check in desk which would have been helpful as I had to look confused before someone asked if I needed help. Having a specific desk to go to would be helpful (if there was one I must have missed it). When I was helped the personnel was very polite and helpful. Everyone seemed busy but were still nice and respectful. The only thing I am highly upset with is the fact that I made an appointment for a specific problem, sat there for 3 hours with my young child, only to leave with the same problem and seems like it wasn't even addressed. If I didn't HAVE to leave to pick up my other child from school I would have stayed and requested they fix the actual issue that I came in for. I mentioned a few other things which were addressed but wasn't the reason I made the appointment at all. So I ended up paying $170 for a diagnostic test on something I didn't really bring my car in for in the first place. Even though my service rep was very nice I was extremely aggravated BUT I had to leave and I do not like confrontation. I'm even looking to buy a new Nissan today but I am not happy with the way my appointment was handled. I even feel like I specified over a couple times the reason I brought my car in but still left with the same exact problem. So I have to come back AGAIN when it should have been taken care of at my original appointment. More
by BURZOLIFE
Employees Worked With
Jorge Baez, Omar Borjas, Jose Padron
December 14, 2021
I went to the Nissan dealer since I was scheduled for the oil change and they didn’t even know I had an appointment the wait was super long and no one did the oil change right I had to go to the mechanic sin oil change and they didn’t even know I had an appointment the wait was super long and no one did the oil change right I had to go to the mechanic since the light was still on for the oil change. Very dissatisfied and I won’t recommend anyone to get their oil change there again. More
by chichi919
Employees Worked With
Luis Gonzalez
December 13, 2021
On December 11, 2021 I went to service my sons car at Weston Nissan I was approach by the young lady by the name of Fay. She was very pleasant very knowledgeable and like always it made me feel part of t Weston Nissan I was approach by the young lady by the name of Fay. She was very pleasant very knowledgeable and like always it made me feel part of the family was so much respect there’s no doubt in my mind that I would recommend Weston Nissan to a friend or member family thank you very much keep on the good work Merry Christmas and a happy and healthy new year More
by Felix57
Employees Worked With
Fay!!!, Omar Borjas
