Westside Lexus - Service Center

Excellent Customer Care Prompt response and able to adapt to my timing needs. Chris Nemoto was extremely helpful and he provided top quality customer service. It was a smoo Prompt response and able to adapt to my timing needs. Chris Nemoto was extremely helpful and he provided top quality customer service. It was a smooth experience. More

Great Customer Service. Got me a loaner car at the last minute. Everyone is so friendly. Easy to schedule. Very satisfied with my vehicle. Would recommend this dealership. Got me a loaner car at the last minute. Everyone is so friendly. Easy to schedule. Very satisfied with my vehicle. Would recommend this dealership. More

Westside Lexus IS great From the sales department to the service department, Westside Lexus IS the best!! The service is easy to schedule and handled promptly an completely. From the sales department to the service department, Westside Lexus IS the best!! The service is easy to schedule and handled promptly an completely. I have bought three cars from Westside Lexus. More

Overall satisfied All-in-all I was very satisfied with the service at Westside Lexus. Everyone is always very friendly and efficient. The only problem I had was the fac All-in-all I was very satisfied with the service at Westside Lexus. Everyone is always very friendly and efficient. The only problem I had was the fact that my car was not dried off after the car wash. I was going to go back in and ask them to have someone dry my car so it wouldn't have water spots but I had an appointment I had to get to. Even with that small problem I would still recommend this dealership for anyone who needs service on their Lexus. More

Excellent! Chris is the best I've worked with so far! TOP NOTCH! I've never had a bad experience at Westside Lexus! I highly recommend! Chris is the best I've worked with so far! TOP NOTCH! I've never had a bad experience at Westside Lexus! I highly recommend! More

Customer Service at its Finest! Take note Mercedes Benz Best customer service from a dealership I have ever had better than Mercedes Benz. I own a G55 and don't get the same level of service from my Merced Best customer service from a dealership I have ever had better than Mercedes Benz. I own a G55 and don't get the same level of service from my Mercedes Dealership. More

New car warranty service in for first well-baby on my new ES; all went quickly and efficiently. Laura Brown did a good job of handling my first service on the car. in for first well-baby on my new ES; all went quickly and efficiently. Laura Brown did a good job of handling my first service on the car. More

Westside Lexus is great! Not much to say except I have been a Lexus buyer since 1996! I would that think that speaks for the sales and service at Westside. Not much to say except I have been a Lexus buyer since 1996! I would that think that speaks for the sales and service at Westside. More

Best Service Anywhere Westside Lexus provides the best customer service I have ever received. It will be hard to purchase another manufacturer's automobile, just because of Westside Lexus provides the best customer service I have ever received. It will be hard to purchase another manufacturer's automobile, just because of the excellent service department and the respect the sales staff affords. More

Excellent service for 75000 miles My loaner car was ready by the time I brought my car for service. In addition to the regular 75000 miles service I requested tires alignment and the s My loaner car was ready by the time I brought my car for service. In addition to the regular 75000 miles service I requested tires alignment and the steering wheel to be aligned at the center of the dash board. By the end of the day the car was ready and the extra service I requested was complete and my car felt excellent when I drive it. I had my wheel alignment done in a local shop previously and I was not happy with the results, the car felt worse than when I brought in. The wheel alignment in a local shop was about half the price i paid for in the west side Lexus dealer but even though I was pleased with the job performed by the Lexus dealer. More