Westside Lexus - Service Center

Great Staff and Customer Service Staff is very professional, knowledgeable and courteous. Service was fast and excellent. I will definitely come back for any future repairs and/or s Staff is very professional, knowledgeable and courteous. Service was fast and excellent. I will definitely come back for any future repairs and/or service to my car. More

Reliable friendly service Always professional, able to answer any questions, and stand behind their service. Their quotes are accurate and competitive. Service is completed on Always professional, able to answer any questions, and stand behind their service. Their quotes are accurate and competitive. Service is completed on time and without issue. More

Excellent service as always Have no regards since switching the service of my RX350 to Westside Lexus. They always keep the customer informed on the cost and potential delay. Al Have no regards since switching the service of my RX350 to Westside Lexus. They always keep the customer informed on the cost and potential delay. Always very professional and courteous. Congratulation on a job well done! More

Always a pleasure I have purchased over 10 vehicles over the years through Westside Lexus and will continue to, not only for the awesome salesperson (Clarence Keever) b I have purchased over 10 vehicles over the years through Westside Lexus and will continue to, not only for the awesome salesperson (Clarence Keever) but also for Keith Hollis, my fantastic service representative. Each time I go for service, it continually amazes me how friendly, helpful, fast and reasonably priced the services are. You can tell that Westside Lexus is a well-run "well oiled machine" with the very top notch people that are truly a team. Whether I have an emergency or a regular service, I am always treated as if I'm the only customer they have, no matter how busy Westside becomes. I just can't say enough, but our actions speak louder. I will work with Westside Lexus on purchases and service for as long as I'm driving a car. It is truly the very best service I've ever experienced. More

David Haas provides great customer service! Dave Haas is an excellent service advisor. He scheduled my visit on short notice and I did not have to wait long for the work to be done. Dave Haas is an excellent service advisor. He scheduled my visit on short notice and I did not have to wait long for the work to be done. More

Expect excellence! Upon arrival we were welcomed while in the car by name. (Apparently there is an inconspicuous chip behind the mirror that allows the service departme Upon arrival we were welcomed while in the car by name. (Apparently there is an inconspicuous chip behind the mirror that allows the service department to do this.). It was a surprise, but made the experience personal ! The details and small things, like hot chocolate or other beverages , made a normally tedious errand quite relaxing. We were told a time and the service department adhered to the rime allowed with updates throughout the process! As I titled this review, expect excellence because you are sure to receive it! More

As always, great customer service! I will most likely never own anything but a Lexus. Although the service costs a bit more, time is money and the customer service is so worth it. Dav I will most likely never own anything but a Lexus. Although the service costs a bit more, time is money and the customer service is so worth it. David Palmer is the best! We have worked with him for years. He is one of many that makes the experience so pleasant. It is also really fun getting to drive the brand new loaners each time you take your car in for service. More

Excellent Customer Care Prompt response and able to adapt to my timing needs. Chris Nemoto was extremely helpful and he provided top quality customer service. It was a smoo Prompt response and able to adapt to my timing needs. Chris Nemoto was extremely helpful and he provided top quality customer service. It was a smooth experience. More

Great Customer Service. Got me a loaner car at the last minute. Everyone is so friendly. Easy to schedule. Very satisfied with my vehicle. Would recommend this dealership. Got me a loaner car at the last minute. Everyone is so friendly. Easy to schedule. Very satisfied with my vehicle. Would recommend this dealership. More

Westside Lexus IS great From the sales department to the service department, Westside Lexus IS the best!! The service is easy to schedule and handled promptly an completely. From the sales department to the service department, Westside Lexus IS the best!! The service is easy to schedule and handled promptly an completely. I have bought three cars from Westside Lexus. More