Back

Westside Lexus - Service Center

Houston, TX

4.7
1,442 Reviews

1,442 Reviews of Westside Lexus - Service Center

Sort by
August 04, 2013

Keith Hollis went out of his way to be helpful, accomodating our needs at very short notice and arranging for a loaner car before we even arrived at the dealership. He was an excellent source of ad More

by glenntaylor75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hollis
August 03, 2013

Service is always first class. Kelly explained everything in detail. It was truly pleasant experience. I would recommend Westside to my friends co-workers and family. More

by rweston5454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
August 03, 2013

Always a great experience! I love the car pick up service and my car is always back the same day. Also, I love the fact that it comes back clean. More

by mejia5534
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Scott
August 02, 2013

I was able to get in for an oil change without an appointment and Dave took care of me promptly. Very nice waiting room and friendly customer service. More

by patsull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Palmer
July 27, 2013

Everything was done in a timely manner and I was kept up to date with the progress of my car. I like getting my progress report and receipt e-mailed to me. More

by mashivery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 24, 2013

Excellent service from your Sales Department as well as your Service Department. Kyle Pender in Sales is tops. Josh Guerra in Service is also great. I recommend Westside Lexus and the staff is First Rate. More

by rottenralphie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra & Kyle Pender
July 24, 2013

The oil change and inspection was done quickly while I waited in the very comfortable customer lounge. I appreciate for a nice car wash which Lexus gave my car. More

by Mp2434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
July 23, 2013

I have never taken my cars to a dealership due to the perceived cost, which is higher than the neighborhood "guy" but the service that I received for that added cost was well worth it! I am a single work More

by bjhanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
July 20, 2013

My car was finished in a timely manner and the service was excellent. My service advisor was very professional and they even filled my tank with gas before I picked it up. They recommended an alignment More

by garycutshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
July 17, 2013

Bryan Smart is excellent advisor and outstanding service . I really like go to Westside Lexus to get my car service . I will tell all my friends go to Westside Lexus to get car service. Thank you very much. More

by Lisahothai2810
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Smart
...
137
...