Westside Lexus - Service Center

Keith Hollis greeted me in his usual friendly and professional manner, although I did not have an appointment. My LEXUS had a tire pressure warning light go on, and I dropped in. LEXUS took care o professional manner, although I did not have an appointment. My LEXUS had a tire pressure warning light go on, and I dropped in. LEXUS took care of me immediately, diagnosed the problem, repaired it, and had me on my way in a very short time. Outstanding service!! More

I had a problem with a tire late on a Friday afternoon. At an obviously busy time for the service dept., Keith took good care of my unscheduled stop and did so in a very timely manner. I have been dealing At an obviously busy time for the service dept., Keith took good care of my unscheduled stop and did so in a very timely manner. I have been dealing with Keith and Westside Lexus just since February 2012 and have been extremely impressed with the service. Thank you very much. Vern Hawkins More

A very good experience overall. Thank you for the detail that was put into repairing my car. Thank you again for the good job done. that was put into repairing my car. Thank you again for the good job done. More

Alex Vences is very nice and professional and he treated me so well. He took time to listen and explain things to me about the work that needed to be done. He's the best! I plan to continue with him as m me so well. He took time to listen and explain things to me about the work that needed to be done. He's the best! I plan to continue with him as my Service Advisor. More

My Service Manager, Scott Bissonnett,was great to work with. He called immediately with any extra information about needed repairs. Also, the valet service was wonderful and prompt. I love having this with. He called immediately with any extra information about needed repairs. Also, the valet service was wonderful and prompt. I love having this convenience for servicing my car, otherwise I'm not sure I would use your Service Center as it's way too far away for me. thanks, Jan Young More

Keith was very friendly and helpful. The cashier, whose name I did not catch or remember, was rather icy and barely spoke to or looked at me. name I did not catch or remember, was rather icy and barely spoke to or looked at me. More

Every body was so nice and freindly and the service was quick and effective.They have washed my car very clean .I forgot the name of the service man,I will foreard it next time. quick and effective.They have washed my car very clean .I forgot the name of the service man,I will foreard it next time. More

MY RATING IS VERY SIMPLE.......THIS WAS THE SECOND OF FIVE FREE SERVICE INSPECTIONS WHERE JACK BROUGHT ME A LOANER CAR AND HE TOOK MINE IN FOR SERVICE. FIVE FREE SERVICE INSPECTIONS WHERE JACK BROUGHT ME A LOANER CAR AND HE TOOK MINE IN FOR SERVICE. More

My appointment was at 10 AM, Josh is always prompt, efficient, and knowledgeable. I have to drive from the other side of town and sometimes traffic/rain delays me. He is so understanding and this is efficient, and knowledgeable. I have to drive from the other side of town and sometimes traffic/rain delays me. He is so understanding and this is very much appreciated. I have never taken my car to be repaired or serviced at any other place. I bought my first Lexus at Westside, drove it for years, didn't want to part with it...but, needed a larger car and also purchased the one I am presently driving from this dealership It is now 12 years old, never had a garage and the paint, leather is still in good condition. If I ever have a question or problem about my car I know that Westside Lexus is just a phone call away. Overall my experience is very much worth the drive to keep coming back. Thank you More

During my auto service the person who serviced my auto, that may have noticed lose religeous figurine near dashboard. He applied his initiative and without even asking for it, installed in it's place with that may have noticed lose religeous figurine near dashboard. He applied his initiative and without even asking for it, installed in it's place with velcro stip attachment, good help, thanks. More